The Laundry Overview

The Laundry remains a consumer favourite, maintaining a consistent 88% satisfaction score in Portion Size aspect for both this year and last year.

The Laundry continues to evolve, with a 26% increase in customer satisfaction of Food Quality, climbing from 32% last year to 58% this year.

The Laundry has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 73% last year to an 80% this year.

The Laundry continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 81% to 89% this year.

The Laundry is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.

The Laundry has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Comfort rising from 52% to 57% this year.

The Laundry is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

The Laundry remains a consumer favourite, maintaining a consistent 67% satisfaction score in Work and study friendly aspect for both this year and last year.

The Laundry continues to evolve, with a 4% increase in customer satisfaction of Price, climbing from 52% last year to 56% this year.

The Laundry is still the go-to place for customers, as their Waiting Time score remains high at 40%, consistent with last year's score.

The Laundry remains a consumer favourite, maintaining a consistent 33% satisfaction score in Order Processing aspect for both this year and last year.

The Laundry continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 42% to 86% this year.