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Reporting period: Jul '23Jun '24

The Inmortals Overview

<10 Places
Cafe

Brand Satisfaction

75%
2pp

Country Rank

Argentina
1 105 of 1 434

Category Rank

Cafe
71 of 95

Rating Score

3.8

Sales Power

Sales Index

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The Inmortals Brand Profile

Jul '23Jun '24

Argentina

The Inmortals has a much lower satisfaction score for its Place compared to its other aspects. However, The Inmortals has succeeded in its Food and Drinks aspect, with a 83% satisfaction score.

Food and Drinks
83%
2pp
Service
73%
3pp
Staff
71%
7pp
Pricing
59%
3pp
Place
44%
5pp
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The Inmortals Satisfaction Trend

Jan '24Jun '24

Argentina

The Inmortals's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Inmortals Food and Drinks

The Inmortals is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 85% last year to 83% this year.

The Inmortals Food Quality

Jul '23Jun '24

Argentina

The Inmortals has shown an increase in Food Quality, with a jump from 41% last year to an impressive 50% this year.

Satisfaction Score

50%
9pp

Aspect Rank

27 of 95
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The Inmortals Dishes

Jul '23Jun '24

Argentina

The Inmortals is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 88% last year to 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

29 of 95
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The Inmortals Place

The Inmortals is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 49% last year to 44% this year.

The Inmortals Pricing

The Inmortals continues to evolve, with a 3% increase in customer satisfaction of Pricing, climbing from 56% last year to 59% this year.

The Inmortals Price

Jul '23Jun '24

Argentina

The Inmortals has successfully improved guest experience, as their "Price" satisfaction score jumped from 56% last year to an 59% this year.

Satisfaction Score

59%
3pp

Aspect Rank

54 of 95
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The Inmortals Service

The Inmortals is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 75% last year to 73% this year.

The Inmortals Waiting Time

Jul '23Jun '24

Argentina

The Inmortals is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Waiting Time aspect satisfaction score, dropping from 50% to 44% this year.

Satisfaction Score

44%
6pp

Aspect Rank

3 of 95
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The Inmortals Staff

The Inmortals is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff dropping from 78% last year to 71% this year.

The Inmortals Staff Attentiveness

Jul '23Jun '24

Argentina

The Inmortals is struggling to meet customer expectations, with a 11% decrease in satisfaction in Staff Attentiveness aspect, falling from 89% last year to 78% this year.

Satisfaction Score

78%
11pp

Aspect Rank

71 of 95
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