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Reporting period: Apr '23Mar '24

The Inmortals Overview

<10 Places
Cafe

Brand Satisfaction

75%
5pp

Country Rank

Argentina
1 328 of 1 749

Category Rank

Cafe
151 of 192

Rating Score

3.8

Sales Power

Sales Index

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The Inmortals Brand Profile

Apr '23Mar '24

Argentina

The Inmortals has a much lower satisfaction score for its Location compared to its other aspects. However, The Inmortals has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
2pp
Staff
72%
7pp
Service
70%
6pp
Pricing
58%
9pp
Place
42%
9pp
Location
0%
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The Inmortals Food and Drinks

The Inmortals is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 86% last year to 84% this year.

The Inmortals Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

162 of 182
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The Inmortals Food Quality

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

148 of 192
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The Inmortals Menu Selection

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

184 of 192
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The Inmortals Dishes

Apr '23Mar '24

Argentina

The Inmortals is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

60 of 192
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The Inmortals Drinks

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

168 of 192
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The Inmortals Location

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The Inmortals Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

85 of 136
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The Inmortals Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

65 of 129
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The Inmortals Place

The Inmortals is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 51% last year to 42% this year.

The Inmortals Atmosphere and Décor

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

156 of 191
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The Inmortals Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

65 of 190
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The Inmortals Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

62 of 139
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The Inmortals Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

153 of 181
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The Inmortals Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

90 of 123
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The Inmortals Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

124 of 188
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The Inmortals Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

112 of 157
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The Inmortals Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

106 of 173
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The Inmortals Pricing

The Inmortals is facing challenges in evolving its Pricing aspect, with a 9% decrease in customer satisfaction, dropping from 67% last year to 58% this year.

The Inmortals Price

Apr '23Mar '24

Argentina

The Inmortals is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Price aspect satisfaction score, dropping from 67% to 59% this year.

Satisfaction Score

59%
8pp

Aspect Rank

133 of 192
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The Inmortals Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

98 of 131
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The Inmortals Service

The Inmortals is losing some of its appeal, with a concerning 6% decrease in satisfaction for Service dropping from 76% last year to 70% this year.

The Inmortals Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

43 of 155
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The Inmortals Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

26 of 119
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The Inmortals Dining Options

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

175 of 192
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The Inmortals Waiting Time

Apr '23Mar '24

Argentina

The Inmortals has shown an increase in Waiting Time, with a jump from 46% last year to an impressive 54% this year.

Satisfaction Score

54%
8pp

Aspect Rank

5 of 191
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The Inmortals Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

88 of 191
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The Inmortals Staff

The Inmortals is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 79% last year to 72% this year.

The Inmortals Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

27 of 81
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The Inmortals Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

129 of 190
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The Inmortals Staff Attentiveness

Apr '23Mar '24

Argentina

The Inmortals is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 91% last year to 76% this year.

Satisfaction Score

76%
15pp

Aspect Rank

162 of 192
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The Inmortals Staff Members

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

102 of 192
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