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Reporting period: Jul '23Jun '24

The Coffee Store Overview

10-100 Places
Cafe

Brand Satisfaction

74%
3pp

Country Rank

Argentina
22 of 44

Category Rank

Cafe
4 of 9

Rating Score

3.6

Sales Power

Sales Index

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The Coffee Store Brand Profile

Jul '23Jun '24

Argentina

The Coffee Store has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Coffee Store has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
6pp
Staff
74%
3pp
Food and Drinks
73%
7pp
Service
68%
1pp
Pricing
54%
2pp
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The Coffee Store Satisfaction Trend

Jan '24Jun '24

Argentina

The Coffee Store's brand satisfaction has increased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Coffee Store Food and Drinks

The Coffee Store is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 80% last year to 73% this year.

The Coffee Store Food Quality

Jul '23Jun '24

Argentina

The Coffee Store is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 37% this year.

Satisfaction Score

37%
9pp

Aspect Rank

4 of 9
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Satisfaction Score

Aspect Rank

1 of 9
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The Coffee Store Dishes

Jul '23Jun '24

Argentina

The Coffee Store is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 70% last year to 55% this year.

Satisfaction Score

55%
15pp

Aspect Rank

9 of 9
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The Coffee Store Drinks

Jul '23Jun '24

Argentina

The Coffee Store is facing challenges in evolving its Drinks aspect, with a 7% decrease in customer satisfaction, dropping from 87% last year to 80% this year.

Satisfaction Score

80%
7pp

Aspect Rank

3 of 9
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The Coffee Store Place

The Coffee Store has shown an increase in Place, with a jump from 81% last year to an impressive 87% this year.

The Coffee Store Atmosphere and Décor

Jul '23Jun '24

Argentina

Use Realytics to know more about The Coffee Storelink

Satisfaction Score

Aspect Rank

6 of 9
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The Coffee Store Cleanliness and Hygiene

Jul '23Jun '24

Argentina

The Coffee Store continues to evolve, with a 6% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 68% last year to 74% this year.

Satisfaction Score

74%
6pp

Aspect Rank

2 of 9
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Satisfaction Score

Aspect Rank

1 of 9
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The Coffee Store Pricing

The Coffee Store has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 52% last year to an 54% this year.

The Coffee Store Price

Jul '23Jun '24

Argentina

The Coffee Store continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 52% to 53% this year.

Satisfaction Score

53%
1pp

Aspect Rank

6 of 9
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The Coffee Store Service

The Coffee Store is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Service aspect satisfaction score, dropping from 69% to 68% this year.

The Coffee Store Dining Options

Jul '23Jun '24

Argentina

The Coffee Store is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dining Options dropping from 89% last year to 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

3 of 9
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The Coffee Store Waiting Time

Jul '23Jun '24

Argentina

The Coffee Store has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Waiting Time rising from 14% to 20% this year.

Satisfaction Score

20%
6pp

Aspect Rank

3 of 9
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The Coffee Store Staff

The Coffee Store is struggling to meet customer expectations, with a 3% decrease in satisfaction in Staff aspect, falling from 77% last year to 74% this year.

The Coffee Store Staff Friendliness

Jul '23Jun '24

Argentina

The Coffee Store has shown an increase in Staff Friendliness, with a jump from 75% last year to an impressive 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

1 of 9
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The Coffee Store Staff Attentiveness

Jul '23Jun '24

Argentina

The Coffee Store is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 85% last year to 79% this year.

Satisfaction Score

79%
6pp

Aspect Rank

5 of 9
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The Coffee Store Staff Members

Jul '23Jun '24

Argentina

The Coffee Store continues to evolve, with a 10% increase in customer satisfaction of Staff Members, climbing from 40% last year to 50% this year.

Satisfaction Score

50%
10pp

Aspect Rank

1 of 9
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