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Reporting period: Apr '23Mar '24

The Coffee Store Overview

10-100 Places
Cafe

Brand Satisfaction

72%
7pp

Country Rank

Argentina
26 of 47

Category Rank

Cafe
7 of 13

Rating Score

3.5

Sales Power

Sales Index

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The Coffee Store Brand Profile

Apr '23Mar '24

Argentina

The Coffee Store has a much lower satisfaction score for its Location compared to its other aspects. However, The Coffee Store has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
Staff
74%
5pp
Food and Drinks
72%
10pp
Service
68%
1pp
Pricing
47%
12pp
Location
0%
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The Coffee Store Food and Drinks

The Coffee Store is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 82% last year to 72% this year.

The Coffee Store Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

5 of 11
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The Coffee Store Food Quality

Apr '23Mar '24

Argentina

The Coffee Store is struggling to meet customer expectations, with a 12% decrease in satisfaction in Food Quality aspect, falling from 48% last year to 36% this year.

Satisfaction Score

36%
12pp

Aspect Rank

9 of 13
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Satisfaction Score

Aspect Rank

3 of 13
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The Coffee Store Dishes

Apr '23Mar '24

Argentina

The Coffee Store is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 74% last year to 56% this year.

Satisfaction Score

56%
18pp

Aspect Rank

13 of 13
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The Coffee Store Drinks

Apr '23Mar '24

Argentina

The Coffee Store is facing challenges in evolving its Drinks aspect, with a 8% decrease in customer satisfaction, dropping from 89% last year to 81% this year.

Satisfaction Score

81%
8pp

Aspect Rank

5 of 13
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The Coffee Store Cuisines

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 5
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The Coffee Store Location

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The Coffee Store Parking

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

7 of 9
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The Coffee Store Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

13 of 13
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The Coffee Store Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

10 of 12
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The Coffee Store Place

The Coffee Store remains a consumer favourite, maintaining a consistent 83% satisfaction score in Place aspect for both this year and last year.

The Coffee Store Atmosphere and Décor

Apr '23Mar '24

Argentina

The Coffee Store is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

9 of 13
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The Coffee Store Cleanliness and Hygiene

Apr '23Mar '24

Argentina

The Coffee Store is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 75% to 62% this year.

Satisfaction Score

62%
13pp

Aspect Rank

4 of 13
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The Coffee Store Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

9 of 12
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The Coffee Store Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

5 of 12
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The Coffee Store Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

9 of 10
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The Coffee Store Comfort

Apr '23Mar '24

Argentina

The Coffee Store has shown an increase in Comfort, with a jump from 77% last year to an impressive 88% this year.

Satisfaction Score

88%
11pp

Aspect Rank

2 of 13
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The Coffee Store Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 11
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The Coffee Store Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

8 of 12
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The Coffee Store Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

5 of 9
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The Coffee Store Pricing

The Coffee Store is losing some of its appeal, with a concerning 12% decrease in satisfaction for Pricing dropping from 59% last year to 47% this year.

The Coffee Store Price

Apr '23Mar '24

Argentina

The Coffee Store is struggling to meet customer expectations, with a 12% decrease in satisfaction in Price aspect, falling from 59% last year to 47% this year.

Satisfaction Score

47%
12pp

Aspect Rank

10 of 13
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The Coffee Store Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

9 of 12
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The Coffee Store Service

The Coffee Store is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 69% last year to 68% this year.

The Coffee Store Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

11 of 12
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The Coffee Store Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 13
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The Coffee Store Dining Options

Apr '23Mar '24

Argentina

The Coffee Store is still the go-to place for customers, as their Dining Options score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

3 of 13
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The Coffee Store Waiting Time

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

5 of 13
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The Coffee Store Order Processing

Apr '23Mar '24

Argentina

The Coffee Store is facing challenges in evolving its Order Processing aspect, with a 3% decrease in customer satisfaction, dropping from 34% last year to 31% this year.

Satisfaction Score

31%
3pp

Aspect Rank

3 of 13
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The Coffee Store Staff

The Coffee Store is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff aspect satisfaction score, dropping from 79% to 74% this year.

The Coffee Store Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 8
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The Coffee Store Staff Friendliness

Apr '23Mar '24

Argentina

The Coffee Store is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff Friendliness dropping from 82% last year to 71% this year.

Satisfaction Score

71%
11pp

Aspect Rank

4 of 13
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The Coffee Store Staff Attentiveness

Apr '23Mar '24

Argentina

The Coffee Store is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Attentiveness aspect, falling from 85% last year to 80% this year.

Satisfaction Score

80%
5pp

Aspect Rank

9 of 13
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The Coffee Store Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

7 of 11
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The Coffee Store Staff Members

Apr '23Mar '24

Argentina

The Coffee Store continues to evolve, with a 21% increase in customer satisfaction of Staff Members, climbing from 31% last year to 52% this year.

Satisfaction Score

52%
21pp

Aspect Rank

1 of 13
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