SushiClub Overview

SushiClub remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

SushiClub continues to evolve, with a 11% increase in customer satisfaction of Food Quality, climbing from 44% last year to 55% this year.

SushiClub is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 75% last year to 71% this year.

SushiClub is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 65% last year to 60% this year.

SushiClub is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 34% to 25% this year.

SushiClub is losing some of its appeal, with a concerning 5% decrease in satisfaction for Comfort dropping from 36% last year to 31% this year.

SushiClub is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 34% last year to 33% this year.

SushiClub has shown an increase in Order Processing, with a jump from 29% last year to an impressive 36% this year.

SushiClub is still the go-to place for customers, as their Staff Competence score remains high at 67%, consistent with last year's score.

SushiClub has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 53% last year to an 86% this year.

SushiClub has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff Members rising from 56% to 60% this year.