Starbucks Overview

Starbucks is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 36% last year to 34% this year.

Starbucks has shown an increase in Menu Selection, with a jump from 81% last year to an impressive 86% this year.

Starbucks is struggling to meet customer expectations, with a 2% decrease in satisfaction in Drinks aspect, falling from 74% last year to 72% this year.

Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Parking aspect, down from 75% last year to 70% this year.

Starbucks is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 5% decrease in customer satisfaction, dropping from 53% last year to 48% this year.

Starbucks has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Comfort rising from 75% to 76% this year.

Starbucks is losing some of its appeal, with a concerning 11% decrease in satisfaction for Work and study friendly dropping from 67% last year to 56% this year.

Starbucks has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 37% last year to an 38% this year.

Starbucks is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Friendliness aspect satisfaction score, dropping from 83% to 78% this year.

Starbucks is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff Attentiveness dropping from 87% last year to 86% this year.