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Reporting period: Apr '23Mar '24

Starbucks Overview

10-100 Places
Coffee Shop

Brand Satisfaction

65%
3pp

Country Rank

Argentina
42 of 47

Category Rank

Coffee Shop
2 of 2

Rating Score

3.7

Sales Power

Sales Index

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Starbucks Brand Profile

Apr '23Mar '24

Argentina

Starbucks has a much lower satisfaction score for its Pricing compared to its other aspects. However, Starbucks has succeeded in its Location aspect, with a 92% satisfaction score.

Location
92%
3pp
Staff
76%
5pp
Food and Drinks
70%
3pp
Service
66%
3pp
Place
65%
1pp
Pricing
20%
2pp
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Starbucks Food and Drinks

Starbucks is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 73% last year to 70% this year.

Starbucks Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Food Quality

Apr '23Mar '24

Argentina

Starbucks is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 38% last year to 35% this year.

Satisfaction Score

35%
3pp

Aspect Rank

2 of 2
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Starbucks Menu Selection

Apr '23Mar '24

Argentina

Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 83% last year to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

2 of 2
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Starbucks Dishes

Apr '23Mar '24

Argentina

Starbucks has shown an increase in Dishes, with a jump from 64% last year to an impressive 65% this year.

Satisfaction Score

65%
1pp

Aspect Rank

2 of 2
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Starbucks Drinks

Apr '23Mar '24

Argentina

Starbucks is facing challenges in evolving its Drinks aspect, with a 5% decrease in customer satisfaction, dropping from 77% last year to 72% this year.

Satisfaction Score

72%
5pp

Aspect Rank

2 of 2
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Starbucks Location

Starbucks is struggling to meet customer expectations. Use Realytics to know why

Starbucks Parking

Apr '23Mar '24

Argentina

Starbucks is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Parking aspect satisfaction score, dropping from 70% to 69% this year.

Satisfaction Score

69%
1pp

Aspect Rank

2 of 2
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Starbucks Conveniently Situated

Apr '23Mar '24

Argentina

Starbucks is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Starbucks Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Ease to Find

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Starbucks Transport Accessibility

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Place

Starbucks is losing some of its appeal, with a concerning 1% decrease in satisfaction for Place dropping from 66% last year to 65% this year.

Starbucks Atmosphere and Décor

Apr '23Mar '24

Argentina

Starbucks is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Cleanliness and Hygiene

Apr '23Mar '24

Argentina

Starbucks is struggling to meet customer expectations, with a 9% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 56% last year to 47% this year.

Satisfaction Score

47%
9pp

Aspect Rank

2 of 2
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Starbucks Restrooms

Apr '23Mar '24

Argentina

Starbucks continues to evolve, with a 9% increase in customer satisfaction of Restrooms, climbing from 40% last year to 49% this year.

Satisfaction Score

49%
9pp

Aspect Rank

1 of 2
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Starbucks Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Child-Friendly Conditions

Apr '23Mar '24

Argentina

Use Realytics to know more about Starbuckslink

Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Comfort

Apr '23Mar '24

Argentina

Starbucks has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 76% last year to an 78% this year.

Satisfaction Score

78%
2pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Starbucks Dining Area

Apr '23Mar '24

Argentina

Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Dining Area aspect, down from 45% last year to 40% this year.

Satisfaction Score

40%
5pp

Aspect Rank

1 of 2
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Starbucks Work and study friendly

Apr '23Mar '24

Argentina

Starbucks continues to improve, with a notable increase in customer satisfaction for their Work and study friendly aspect, rising from 64% to 66% this year.

Satisfaction Score

66%
2pp

Aspect Rank

1 of 2
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Starbucks Pricing

Starbucks is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Promotions

Apr '23Mar '24

Argentina

Starbucks has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Promotions rising from 67% to 69% this year.

Satisfaction Score

69%
2pp

Aspect Rank

1 of 2
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Starbucks Service

Starbucks is facing challenges in evolving its Service aspect, with a 3% decrease in customer satisfaction, dropping from 69% last year to 66% this year.

Starbucks Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Online Facilities

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Starbucks Waiting Time

Apr '23Mar '24

Argentina

Starbucks is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Waiting Time aspect satisfaction score, dropping from 41% to 36% this year.

Satisfaction Score

36%
5pp

Aspect Rank

2 of 2
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Starbucks Order Processing

Apr '23Mar '24

Argentina

Starbucks has shown an increase in Order Processing, with a jump from 36% last year to an impressive 39% this year.

Satisfaction Score

39%
3pp

Aspect Rank

1 of 2
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Starbucks Staff

Starbucks is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff dropping from 81% last year to 76% this year.

Starbucks Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Starbucks Staff Friendliness

Apr '23Mar '24

Argentina

Starbucks continues to evolve, with a 1% increase in customer satisfaction of Staff Friendliness, climbing from 81% last year to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

2 of 2
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Starbucks Staff Attentiveness

Apr '23Mar '24

Argentina

Starbucks is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff Attentiveness aspect, falling from 88% last year to 84% this year.

Satisfaction Score

84%
4pp

Aspect Rank

2 of 2
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Starbucks Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Starbucks Staff Members

Apr '23Mar '24

Argentina

Starbucks has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 39% last year to an 48% this year.

Satisfaction Score

48%
9pp

Aspect Rank

2 of 2
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