SĀNTAL Brand Profile
Jul '23 — Jun '24
Argentina
SĀNTAL has a much lower satisfaction score for its Pricing compared to its other aspects. However, SĀNTAL has succeeded in its Food and Drinks aspect, with a 87% satisfaction score.
SĀNTAL Satisfaction Trend
Jan '24 — Jun '24
Argentina
SĀNTAL's brand satisfaction has decreased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
SĀNTAL Food and Drinks
SĀNTAL has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 87% this year.
SĀNTAL Food Quality
Jul '23 — Jun '24
Argentina
SĀNTAL is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food Quality dropping from 49% last year to 39% this year.
Satisfaction Score
Aspect Rank
SĀNTAL Dishes
Jul '23 — Jun '24
Argentina
SĀNTAL is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 85% last year to 84% this year.
Satisfaction Score
Aspect Rank
SĀNTAL Drinks
Jul '23 — Jun '24
Argentina
SĀNTAL continues to evolve, with a 3% increase in customer satisfaction of Drinks, climbing from 86% last year to 89% this year.
Satisfaction Score
Aspect Rank
SĀNTAL Place
SĀNTAL has successfully improved guest experience, as their "Place" satisfaction score jumped from 83% last year to an 85% this year.
SĀNTAL Atmosphere and Décor
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
SĀNTAL Pricing
SĀNTAL is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 54% last year to 32% this year.
SĀNTAL Price
Jul '23 — Jun '24
Argentina
SĀNTAL is facing challenges in evolving its Price aspect, with a 21% decrease in customer satisfaction, dropping from 53% last year to 32% this year.
Satisfaction Score
Aspect Rank
SĀNTAL Service
SĀNTAL continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 69% to 80% this year.
SĀNTAL Dining Options
Jul '23 — Jun '24
Argentina
SĀNTAL is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Dining Options aspect satisfaction score, dropping from 92% to 89% this year.
Satisfaction Score
Aspect Rank
SĀNTAL Staff
SĀNTAL has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff rising from 78% to 85% this year.
SĀNTAL Staff Friendliness
Jul '23 — Jun '24
Argentina
SĀNTAL remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
SĀNTAL Staff Attentiveness
Jul '23 — Jun '24
Argentina
SĀNTAL has shown an increase in Staff Attentiveness, with a jump from 84% last year to an impressive 89% this year.
Satisfaction Score
Aspect Rank
SĀNTAL Staff Members
Jul '23 — Jun '24
Argentina
SĀNTAL is still the go-to place for customers, as their Staff Members score remains high at 81%, consistent with last year's score.
Satisfaction Score
Aspect Rank
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