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Reporting period: Aug '23Jul '24

Pompeii Overview

<10 Places
Cafe

Brand Satisfaction

63%
13pp

Country Rank

Argentina
1 330 of 1 381

Category Rank

Cafe
92 of 94

Rating Score

3

Sales Power

Sales Index

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Pompeii Brand Profile

Aug '23Jul '24

Argentina

Pompeii has a much lower satisfaction score for its Place compared to its other aspects. However, Pompeii has succeeded in its Service aspect, with a 77% satisfaction score.

Service
77%
2pp
Staff
67%
9pp
Food and Drinks
58%
20pp
Place
46%
11pp
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Pompeii Satisfaction Trend

Feb '24Jul '24

Argentina

Pompeii's brand satisfaction has decreased compared to previous month and now stands at 49%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pompeii Food and Drinks

Pompeii is losing some of its appeal, with a concerning 20% decrease in satisfaction for Food and Drinks dropping from 78% last year to 58% this year.

Pompeii Portion Size

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

28 of 88
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Pompeii Food Quality

Aug '23Jul '24

Argentina

Pompeii remains a consumer favourite, maintaining a consistent 30% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

88 of 94
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Pompeii Menu Selection

Aug '23Jul '24

Argentina

Pompeii is still the go-to place for customers, as their Menu Selection score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

77 of 94
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Pompeii Dishes

Aug '23Jul '24

Argentina

Pompeii is struggling to meet customer expectations, with a 36% decrease in satisfaction in Dishes aspect, falling from 80% last year to 44% this year.

Satisfaction Score

44%
36pp

Aspect Rank

93 of 94
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Pompeii Drinks

Aug '23Jul '24

Argentina

Pompeii remains a consumer favourite, maintaining a consistent 58% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

58%

Aspect Rank

88 of 94
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Pompeii Place

Pompeii is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 57% last year to 46% this year.

Pompeii Atmosphere and Décor

Aug '23Jul '24

Argentina

Pompeii is still the go-to place for customers, as their Atmosphere and Décor score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

93 of 94
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Pompeii Cleanliness and Hygiene

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

93 of 94
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Pompeii Restrooms

Aug '23Jul '24

Argentina

Pompeii remains a consumer favourite, maintaining a consistent 33% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

59 of 86
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Pompeii Options for different visitors

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

57 of 88
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Pompeii Comfort

Aug '23Jul '24

Argentina

Pompeii is still the go-to place for customers, as their Comfort score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

61 of 92
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Pompeii Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

68 of 76
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Pompeii Dining Area

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

19 of 83
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Pompeii Service

Pompeii is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 79% last year to 77% this year.

Pompeii Billing and Payment

Aug '23Jul '24

Argentina

Pompeii remains a consumer favourite, maintaining a consistent 25% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

29 of 81
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Pompeii Dining Options

Aug '23Jul '24

Argentina

Pompeii is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Dining Options aspect satisfaction score, dropping from 89% to 80% this year.

Satisfaction Score

80%
9pp

Aspect Rank

87 of 94
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Pompeii Waiting Time

Aug '23Jul '24

Argentina

Pompeii is still the go-to place for customers, as their Waiting Time score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

9 of 94
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Pompeii Order Processing

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

83 of 91
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Pompeii Staff

Pompeii is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 76% last year to 67% this year.

Pompeii Staff Friendliness

Aug '23Jul '24

Argentina

Pompeii remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

44 of 94
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Pompeii Staff Attentiveness

Aug '23Jul '24

Argentina

Pompeii is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Attentiveness aspect, falling from 86% last year to 81% this year.

Satisfaction Score

81%
5pp

Aspect Rank

69 of 94
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Pompeii Staff Members

Aug '23Jul '24

Argentina

Pompeii is still the go-to place for customers, as their Staff Members score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

71 of 94
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