Plaza Café Overview

Plaza Café remains a consumer favourite, maintaining a consistent 80% satisfaction score in Portion Size aspect for both this year and last year.

Plaza Café is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 50% this year.

Plaza Café is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 79% last year to 71% this year.

Plaza Café is facing challenges in evolving its Drinks aspect, with a 11% decrease in customer satisfaction, dropping from 90% last year to 79% this year.

Plaza Café remains a consumer favourite, maintaining a consistent 80% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Plaza Café remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Plaza Café is losing some of its appeal, with a concerning 5% decrease in satisfaction for Price dropping from 46% last year to 41% this year.

Plaza Café remains a consumer favourite, maintaining a consistent 50% satisfaction score in Waiting Time aspect for both this year and last year.

Plaza Café is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Plaza Café remains a consumer favourite, maintaining a consistent 60% satisfaction score in Staff Members aspect for both this year and last year.