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Reporting period: Aug '23Jul '24

Pizza Lo+Hot Overview

<10 Places
Restaurant

Brand Satisfaction

73%
3pp

Country Rank

Argentina
1 113 of 1 381

Category Rank

Restaurant
673 of 841

Rating Score

3.5

Sales Power

Sales Index

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Pizza Lo+Hot Brand Profile

Aug '23Jul '24

Argentina

Pizza Lo+Hot has a much lower satisfaction score for its Service compared to its other aspects. However, Pizza Lo+Hot has succeeded in its Pricing aspect, with a 79% satisfaction score.

Pricing
79%
Place
78%
Staff
73%
4pp
Food and Drinks
70%
9pp
Service
69%
9pp
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Pizza Lo+Hot Satisfaction Trend

Feb '24Jul '24

Argentina

Pizza Lo+Hot's brand satisfaction has increased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizza Lo+Hot Food and Drinks

Pizza Lo+Hot is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 79% last year to 70% this year.

Pizza Lo+Hot Portion Size

Aug '23Jul '24

Argentina

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 71% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

653 of 832
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Satisfaction Score

Aspect Rank

827 of 841
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Pizza Lo+Hot Menu Selection

Aug '23Jul '24

Argentina

Pizza Lo+Hot is still the go-to place for customers, as their Menu Selection score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

592 of 831
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Pizza Lo+Hot Dishes

Aug '23Jul '24

Argentina

Pizza Lo+Hot is struggling to meet customer expectations, with a 12% decrease in satisfaction in Dishes aspect, falling from 80% last year to 68% this year.

Satisfaction Score

68%
12pp

Aspect Rank

609 of 841
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Pizza Lo+Hot Drinks

Aug '23Jul '24

Argentina

Pizza Lo+Hot has shown an increase in Drinks, with a jump from 66% last year to an impressive 67% this year.

Satisfaction Score

67%
1pp

Aspect Rank

578 of 837
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Pizza Lo+Hot Place

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 78% satisfaction score in Place aspect for both this year and last year.

Pizza Lo+Hot Atmosphere and Décor

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

488 of 841
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Pizza Lo+Hot Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Pizza Lo+Hot is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 50% last year to 42% this year.

Satisfaction Score

42%
8pp

Aspect Rank

552 of 802
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Pizza Lo+Hot Restrooms

Aug '23Jul '24

Argentina

Pizza Lo+Hot is still the go-to place for customers, as their Restrooms score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

426 of 722
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Pizza Lo+Hot Options for different visitors

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

472 of 827
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Pizza Lo+Hot Child-Friendly Conditions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

174 of 614
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Pizza Lo+Hot Comfort

Aug '23Jul '24

Argentina

Pizza Lo+Hot is facing challenges in evolving its Comfort aspect, with a 4% decrease in customer satisfaction, dropping from 54% last year to 50% this year.

Satisfaction Score

50%
4pp

Aspect Rank

585 of 820
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Pizza Lo+Hot Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

611 of 669
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Pizza Lo+Hot Dining Area

Aug '23Jul '24

Argentina

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 60% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

334 of 759
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Pizza Lo+Hot Pricing

Pizza Lo+Hot is still the go-to place for customers, as their Pricing score remains high at 79%, consistent with last year's score.

Pizza Lo+Hot Price

Aug '23Jul '24

Argentina

Pizza Lo+Hot continues to evolve, with a 1% increase in customer satisfaction of Price, climbing from 78% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

297 of 841
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Pizza Lo+Hot Promotions

Aug '23Jul '24

Argentina

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 75% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

383 of 626
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Pizza Lo+Hot Service

Pizza Lo+Hot has successfully improved guest experience, as their "Service" satisfaction score jumped from 60% last year to an 69% this year.

Pizza Lo+Hot Billing and Payment

Aug '23Jul '24

Argentina

Pizza Lo+Hot is still the go-to place for customers, as their Billing and Payment score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

264 of 716
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Pizza Lo+Hot Opening Hours

Aug '23Jul '24

Argentina

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 50% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

81 of 448
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Pizza Lo+Hot Dining Options

Aug '23Jul '24

Argentina

Pizza Lo+Hot is still the go-to place for customers, as their Dining Options score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

595 of 841
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Pizza Lo+Hot Waiting Time

Aug '23Jul '24

Argentina

Pizza Lo+Hot continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 27% to 32% this year.

Satisfaction Score

32%
5pp

Aspect Rank

443 of 834
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Pizza Lo+Hot Order Processing

Aug '23Jul '24

Argentina

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 25% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

599 of 835
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Pizza Lo+Hot Staff

Pizza Lo+Hot is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff aspect satisfaction score, dropping from 77% to 73% this year.

Pizza Lo+Hot Staff Friendliness

Aug '23Jul '24

Argentina

Pizza Lo+Hot is still the go-to place for customers, as their Staff Friendliness score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

395 of 839
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Pizza Lo+Hot Staff Attentiveness

Aug '23Jul '24

Argentina

Pizza Lo+Hot is losing some of its appeal, with a concerning 4% decrease in satisfaction for Staff Attentiveness dropping from 84% last year to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

684 of 841
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Pizza Lo+Hot Staff Avaliability

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

169 of 200
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Pizza Lo+Hot Staff Members

Aug '23Jul '24

Argentina

Pizza Lo+Hot remains a consumer favourite, maintaining a consistent 61% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

61%

Aspect Rank

516 of 841
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