Ottilia Brand Profile
Aug '23 — Jul '24
Argentina
Ottilia has a much lower satisfaction score for its Service compared to its other aspects. However, Ottilia has succeeded in its Place aspect, with a 90% satisfaction score.
Ottilia Satisfaction Trend
Feb '24 — Jul '24
Argentina
Ottilia's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Ottilia Food and Drinks
Ottilia is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 87% last year to 84% this year.
Satisfaction Score
Aspect Rank
Ottilia Food Quality
Aug '23 — Jul '24
Argentina
Ottilia is struggling to meet customer expectations, with a 35% decrease in satisfaction in Food Quality aspect, falling from 64% last year to 29% this year.
Satisfaction Score
Aspect Rank
Ottilia Menu Selection
Aug '23 — Jul '24
Argentina
Satisfaction Score
Aspect Rank
Ottilia Dishes
Aug '23 — Jul '24
Argentina
Ottilia is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 71% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Ottilia Place
Ottilia is struggling to meet customer expectations. Use Realytics to know why
Ottilia Atmosphere and Décor
Aug '23 — Jul '24
Argentina
Satisfaction Score
Aspect Rank
Ottilia Cleanliness and Hygiene
Aug '23 — Jul '24
Argentina
Ottilia remains a consumer favourite, maintaining a consistent 83% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Ottilia Options for different visitors
Aug '23 — Jul '24
Argentina
Satisfaction Score
Aspect Rank
Ottilia Child-Friendly Conditions
Aug '23 — Jul '24
Argentina
Ottilia is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 75%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Ottilia Comfort
Aug '23 — Jul '24
Argentina
Ottilia is facing challenges in evolving its Comfort aspect, with a 14% decrease in customer satisfaction, dropping from 100% last year to 86% this year.
Satisfaction Score
Aspect Rank
Ottilia Venue Congestion
Aug '23 — Jul '24
Argentina
Ottilia remains a consumer favourite, maintaining a consistent 29% satisfaction score in Venue Congestion aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Ottilia Dining Area
Aug '23 — Jul '24
Argentina
Ottilia is still the go-to place for customers, as their Dining Area score remains high at 86%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Ottilia Pricing
Ottilia has shown an increase in Pricing, with a jump from 67% last year to an impressive 82% this year.
Ottilia Price
Aug '23 — Jul '24
Argentina
Ottilia continues to evolve, with a 15% increase in customer satisfaction of Price, climbing from 67% last year to 82% this year.
Satisfaction Score
Aspect Rank
Ottilia Service
Ottilia is facing challenges in maintaining its customer experience, with a noticeable 20% decrease in their Service aspect satisfaction score, dropping from 88% to 68% this year.
Satisfaction Score
Aspect Rank
Ottilia Dining Options
Aug '23 — Jul '24
Argentina
Ottilia remains a consumer favourite, maintaining a consistent 74% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Ottilia Waiting Time
Aug '23 — Jul '24
Argentina
Ottilia is still the go-to place for customers, as their Waiting Time score remains high at 32%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Ottilia Staff
Ottilia is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff dropping from 95% last year to 81% this year.
Ottilia Staff Friendliness
Aug '23 — Jul '24
Argentina
Ottilia is struggling to meet customer expectations, with a 22% decrease in satisfaction in Staff Friendliness aspect, falling from 100% last year to 78% this year.
Satisfaction Score
Aspect Rank
Ottilia Staff Attentiveness
Aug '23 — Jul '24
Argentina
Ottilia is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 93% last year to 89% this year.
Satisfaction Score
Aspect Rank
Ottilia Staff Members
Aug '23 — Jul '24
Argentina
Ottilia is facing challenges in evolving its Staff Members aspect, with a 29% decrease in customer satisfaction, dropping from 93% last year to 64% this year.
Satisfaction Score
Aspect Rank