Realytics logo

Reporting period: Aug '23Jul '24

Ottilia Overview

<10 Places
Restaurant

Brand Satisfaction

83%
6pp

Country Rank

Argentina
653 of 1 381

Category Rank

Restaurant
396 of 841

Rating Score

4.1

Sales Power

Sales Index

Realytics logo

Ottilia Brand Profile

Aug '23Jul '24

Argentina

Ottilia has a much lower satisfaction score for its Service compared to its other aspects. However, Ottilia has succeeded in its Place aspect, with a 90% satisfaction score.

Place
90%
6pp
Food and Drinks
84%
3pp
Pricing
82%
15pp
Staff
81%
14pp
Service
68%
20pp
Realytics logo

Ottilia Satisfaction Trend

Feb '24Jul '24

Argentina

Ottilia's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Ottilia Food and Drinks

Ottilia is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 87% last year to 84% this year.

Ottilia Portion Size

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

383 of 832
Realytics logo

Ottilia Food Quality

Aug '23Jul '24

Argentina

Ottilia is struggling to meet customer expectations, with a 35% decrease in satisfaction in Food Quality aspect, falling from 64% last year to 29% this year.

Satisfaction Score

29%
35pp

Aspect Rank

733 of 841
Realytics logo

Satisfaction Score

Aspect Rank

428 of 831
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Ottilia Dishes

Aug '23Jul '24

Argentina

Ottilia is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 71% this year.

Satisfaction Score

71%
11pp

Aspect Rank

561 of 841
Realytics logo

Ottilia Drinks

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

206 of 837
Realytics logo

Ottilia Cuisines

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

64 of 299
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Ottilia Place

Ottilia is struggling to meet customer expectations. Use Realytics to know why

Ottilia Atmosphere and Décor

Aug '23Jul '24

Argentina

Ottilia is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

341 of 841
Realytics logo

Ottilia Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Ottilia remains a consumer favourite, maintaining a consistent 83% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

223 of 802
Realytics logo

Ottilia Restrooms

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

100 of 722
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Ottilia Options for different visitors

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

402 of 827
Realytics logo

Ottilia Child-Friendly Conditions

Aug '23Jul '24

Argentina

Ottilia is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

252 of 614
Realytics logo

Ottilia Comfort

Aug '23Jul '24

Argentina

Ottilia is facing challenges in evolving its Comfort aspect, with a 14% decrease in customer satisfaction, dropping from 100% last year to 86% this year.

Satisfaction Score

86%
14pp

Aspect Rank

218 of 820
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Ottilia Venue Congestion

Aug '23Jul '24

Argentina

Ottilia remains a consumer favourite, maintaining a consistent 29% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

143 of 669
Realytics logo

Ottilia Dining Area

Aug '23Jul '24

Argentina

Ottilia is still the go-to place for customers, as their Dining Area score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

204 of 759
Realytics logo

Ottilia Pricing

Ottilia has shown an increase in Pricing, with a jump from 67% last year to an impressive 82% this year.

Ottilia Price

Aug '23Jul '24

Argentina

Ottilia continues to evolve, with a 15% increase in customer satisfaction of Price, climbing from 67% last year to 82% this year.

Satisfaction Score

82%
15pp

Aspect Rank

242 of 841
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Ottilia Service

Ottilia is facing challenges in maintaining its customer experience, with a noticeable 20% decrease in their Service aspect satisfaction score, dropping from 88% to 68% this year.

Ottilia Billing and Payment

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

517 of 716
Realytics logo

Ottilia Dining Options

Aug '23Jul '24

Argentina

Ottilia remains a consumer favourite, maintaining a consistent 74% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

74%

Aspect Rank

633 of 841
Realytics logo

Ottilia Waiting Time

Aug '23Jul '24

Argentina

Ottilia is still the go-to place for customers, as their Waiting Time score remains high at 32%, consistent with last year's score.

Satisfaction Score

32%

Aspect Rank

442 of 834
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Ottilia Order Processing

Aug '23Jul '24

Argentina

Use Realytics to know more about Ottilialink

Satisfaction Score

Aspect Rank

708 of 835
Realytics logo

Ottilia Staff

Ottilia is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff dropping from 95% last year to 81% this year.

Ottilia Staff Friendliness

Aug '23Jul '24

Argentina

Ottilia is struggling to meet customer expectations, with a 22% decrease in satisfaction in Staff Friendliness aspect, falling from 100% last year to 78% this year.

Satisfaction Score

78%
22pp

Aspect Rank

540 of 839
Realytics logo

Ottilia Staff Attentiveness

Aug '23Jul '24

Argentina

Ottilia is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 93% last year to 89% this year.

Satisfaction Score

89%
4pp

Aspect Rank

486 of 841
Realytics logo

Ottilia Staff Members

Aug '23Jul '24

Argentina

Ottilia is facing challenges in evolving its Staff Members aspect, with a 29% decrease in customer satisfaction, dropping from 93% last year to 64% this year.

Satisfaction Score

64%
29pp

Aspect Rank

458 of 841
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors