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Reporting period: Jul '23Jun '24

Mumbai Masala Overview

<10 Places
Restaurant

Brand Satisfaction

82%
2pp

Country Rank

Argentina
721 of 1 434

Category Rank

Restaurant
441 of 867

Rating Score

4.1

Sales Power

Sales Index

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Mumbai Masala Brand Profile

Jul '23Jun '24

Argentina

Mumbai Masala has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mumbai Masala has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
7pp
Staff
87%
4pp
Food and Drinks
86%
Service
80%
2pp
Pricing
41%
7pp
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Mumbai Masala Satisfaction Trend

Jan '24Jun '24

Argentina

Mumbai Masala's brand satisfaction remains unchanged compared to the previous month and continues to stand at 81%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Mumbai Masala Food and Drinks

Mumbai Masala remains a consumer favourite, maintaining a consistent 86% satisfaction score in Food and Drinks aspect for both this year and last year.

Mumbai Masala Food Quality

Jul '23Jun '24

Argentina

Mumbai Masala is losing some of its appeal, with a concerning 16% decrease in satisfaction for Food Quality dropping from 86% last year to 70% this year.

Satisfaction Score

70%
16pp

Aspect Rank

160 of 867
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Satisfaction Score

Aspect Rank

80 of 853
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Mumbai Masala Dishes

Jul '23Jun '24

Argentina

Mumbai Masala has shown an increase in Dishes, with a jump from 62% last year to an impressive 71% this year.

Satisfaction Score

71%
9pp

Aspect Rank

587 of 867
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Mumbai Masala Cuisines

Jul '23Jun '24

Argentina

Mumbai Masala is struggling to meet customer expectations, with a 3% decrease in satisfaction in Cuisines aspect, falling from 90% last year to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

18 of 312
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Mumbai Masala Place

Mumbai Masala is struggling to meet customer expectations. Use Realytics to know why

Mumbai Masala Atmosphere and Décor

Jul '23Jun '24

Argentina

Mumbai Masala is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

518 of 867
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Mumbai Masala Pricing

Mumbai Masala continues to evolve, with a 7% increase in customer satisfaction of Pricing, climbing from 34% last year to 41% this year.

Mumbai Masala Price

Jul '23Jun '24

Argentina

Mumbai Masala has successfully improved guest experience, as their "Price" satisfaction score jumped from 33% last year to an 40% this year.

Satisfaction Score

40%
7pp

Aspect Rank

763 of 867
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Mumbai Masala Service

Mumbai Masala is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 82% last year to 80% this year.

Mumbai Masala Staff

Mumbai Masala is facing challenges in evolving its Staff aspect, with a 4% decrease in customer satisfaction, dropping from 91% last year to 87% this year.

Mumbai Masala Staff Attentiveness

Jul '23Jun '24

Argentina

Mumbai Masala is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 96% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

536 of 867
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