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Reporting period: Jul '23Jun '24

Matilde Overview

<10 Places
Restaurant

Brand Satisfaction

70%
1pp

Country Rank

Argentina
1 254 of 1 434

Category Rank

Restaurant
751 of 867

Rating Score

3.7

Sales Power

Sales Index

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Matilde Brand Profile

Jul '23Jun '24

Argentina

Matilde has a much lower satisfaction score for its Pricing compared to its other aspects. However, Matilde has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
20pp
Staff
85%
2pp
Service
69%
2pp
Food and Drinks
68%
3pp
Pricing
39%
5pp
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Matilde Satisfaction Trend

Jan '24Jun '24

Argentina

Matilde's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Matilde Food and Drinks

Matilde is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 71% last year to 68% this year.

Matilde Food Quality

Jul '23Jun '24

Argentina

Matilde has shown an increase in Food Quality, with a jump from 22% last year to an impressive 31% this year.

Satisfaction Score

31%
9pp

Aspect Rank

541 of 867
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Matilde Dishes

Jul '23Jun '24

Argentina

Matilde is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dishes aspect, falling from 68% last year to 61% this year.

Satisfaction Score

61%
7pp

Aspect Rank

747 of 867
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Matilde Place

Matilde continues to evolve, with a 20% increase in customer satisfaction of Place, climbing from 67% last year to 87% this year.

Matilde Atmosphere and Décor

Jul '23Jun '24

Argentina

Matilde is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

648 of 867
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Matilde Pricing

Matilde is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 44% last year to 39% this year.

Matilde Price

Jul '23Jun '24

Argentina

Matilde is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 44% last year to 40% this year.

Satisfaction Score

40%
4pp

Aspect Rank

762 of 867
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Matilde Service

Matilde has successfully improved guest experience, as their "Service" satisfaction score jumped from 67% last year to an 69% this year.

Matilde Staff

Matilde continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 83% to 85% this year.

Matilde Staff Attentiveness

Jul '23Jun '24

Argentina

Matilde is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 95% to 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

476 of 867
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Matilde Staff Members

Jul '23Jun '24

Argentina

Matilde has demonstrated resilience in the industry, with a 34% increase in customer satisfaction for Staff Members rising from 50% to 84% this year.

Satisfaction Score

84%
34pp

Aspect Rank

127 of 867
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