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Reporting period: Aug '23Jul '24

Mamuschka Overview

<10 Places
Cafe

Brand Satisfaction

82%
3pp

Country Rank

Argentina
714 of 1 381

Category Rank

Cafe
43 of 94

Rating Score

4.3

Sales Power

Sales Index

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Mamuschka Brand Profile

Aug '23Jul '24

Argentina

Mamuschka has a much lower satisfaction score for its Place compared to its other aspects. However, Mamuschka has succeeded in its Food and Drinks aspect, with a 92% satisfaction score.

Food and Drinks
92%
1pp
Staff
76%
9pp
Service
70%
7pp
Pricing
69%
1pp
Place
50%
3pp
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Mamuschka Satisfaction Trend

Feb '24Jul '24

Argentina

Mamuschka's brand satisfaction has decreased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mamuschka Food and Drinks

Mamuschka is struggling to meet customer expectations. Use Realytics to know why

Mamuschka Portion Size

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

85 of 88
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Mamuschka Food Quality

Aug '23Jul '24

Argentina

Mamuschka is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food Quality dropping from 85% last year to 78% this year.

Satisfaction Score

78%
7pp

Aspect Rank

8 of 94
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Satisfaction Score

Aspect Rank

50 of 94
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Satisfaction Score

Aspect Rank

14 of 94
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Satisfaction Score

Aspect Rank

20 of 94
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Mamuschka Place

Mamuschka has shown an increase in Place, with a jump from 47% last year to an impressive 50% this year.

Mamuschka Atmosphere and Décor

Aug '23Jul '24

Argentina

Mamuschka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

80 of 94
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Mamuschka Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Mamuschka remains a consumer favourite, maintaining a consistent 73% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

29 of 94
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Mamuschka Restrooms

Aug '23Jul '24

Argentina

Mamuschka is still the go-to place for customers, as their Restrooms score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

61 of 86
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Mamuschka Options for different visitors

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

43 of 88
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Mamuschka Child-Friendly Conditions

Aug '23Jul '24

Argentina

Mamuschka remains a consumer favourite, maintaining a consistent 60% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

33 of 61
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Mamuschka Comfort

Aug '23Jul '24

Argentina

Mamuschka is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

74 of 92
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Satisfaction Score

Aspect Rank

19 of 76
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Satisfaction Score

Aspect Rank

68 of 83
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Mamuschka Pricing

Mamuschka continues to evolve, with a 1% increase in customer satisfaction of Pricing, climbing from 68% last year to 69% this year.

Mamuschka Price

Aug '23Jul '24

Argentina

Mamuschka is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 68% last year to 67% this year.

Satisfaction Score

67%
1pp

Aspect Rank

48 of 94
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Mamuschka Promotions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

27 of 65
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Mamuschka Service

Mamuschka is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 77% last year to 70% this year.

Mamuschka Billing and Payment

Aug '23Jul '24

Argentina

Mamuschka remains a consumer favourite, maintaining a consistent 33% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

22 of 81
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Mamuschka Opening Hours

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

7 of 59
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Satisfaction Score

Aspect Rank

37 of 94
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Mamuschka Waiting Time

Aug '23Jul '24

Argentina

Mamuschka is facing challenges in evolving its Waiting Time aspect, with a 3% decrease in customer satisfaction, dropping from 35% last year to 32% this year.

Satisfaction Score

32%
3pp

Aspect Rank

44 of 94
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Mamuschka Order Processing

Aug '23Jul '24

Argentina

Mamuschka is still the go-to place for customers, as their Order Processing score remains high at 39%, consistent with last year's score.

Satisfaction Score

39%

Aspect Rank

45 of 91
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Mamuschka Staff

Mamuschka is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff aspect satisfaction score, dropping from 85% to 76% this year.

Mamuschka Staff Competence

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

23 of 42
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Mamuschka Staff Friendliness

Aug '23Jul '24

Argentina

Mamuschka is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 77% last year to 72% this year.

Satisfaction Score

72%
5pp

Aspect Rank

65 of 94
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Mamuschka Staff Attentiveness

Aug '23Jul '24

Argentina

Mamuschka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

37 of 94
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Mamuschka Staff Members

Aug '23Jul '24

Argentina

Mamuschka is struggling to meet customer expectations, with a 18% decrease in satisfaction in Staff Members aspect, falling from 68% last year to 50% this year.

Satisfaction Score

50%
18pp

Aspect Rank

61 of 94
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