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Reporting period: Aug '23Jul '24

López Overview

<10 Places
Restaurant

Brand Satisfaction

86%
6pp

Country Rank

Argentina
450 of 1 381

Category Rank

Restaurant
270 of 841

Rating Score

4.3

Sales Power

Sales Index

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López Brand Profile

Aug '23Jul '24

Argentina

López has a much lower satisfaction score for its Pricing compared to its other aspects. However, López has succeeded in its Place aspect, with a 96% satisfaction score.

Place
96%
5pp
Food and Drinks
88%
6pp
Staff
83%
9pp
Service
81%
3pp
Pricing
71%
15pp
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López Satisfaction Trend

Feb '24Jul '24

Argentina

López's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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López Food and Drinks

López is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 94% last year to 88% this year.

López Portion Size

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

187 of 832
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López Food Quality

Aug '23Jul '24

Argentina

López remains a consumer favourite, maintaining a consistent 33% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

672 of 841
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López Menu Selection

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

32 of 831
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López Dishes

Aug '23Jul '24

Argentina

López is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 84% last year to 71% this year.

Satisfaction Score

71%
13pp

Aspect Rank

556 of 841
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López Drinks

Aug '23Jul '24

Argentina

López is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 96% last year to 87% this year.

Satisfaction Score

87%
9pp

Aspect Rank

293 of 837
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López Place

López is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

92 of 841
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López Cleanliness and Hygiene

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

141 of 802
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López Options for different visitors

Aug '23Jul '24

Argentina

López is still the go-to place for customers, as their Options for different visitors score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

617 of 827
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López Child-Friendly Conditions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

100 of 614
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López Dining Area

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

71 of 759
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López Pricing

López is facing challenges in evolving its Pricing aspect, with a 15% decrease in customer satisfaction, dropping from 86% last year to 71% this year.

López Price

Aug '23Jul '24

Argentina

López is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Price aspect satisfaction score, dropping from 87% to 70% this year.

Satisfaction Score

70%
17pp

Aspect Rank

451 of 841
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López Promotions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

61 of 626
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López Service

López is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 84% last year to 81% this year.

López Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

450 of 716
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Satisfaction Score

Aspect Rank

252 of 841
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López Waiting Time

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

833 of 834
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López Order Processing

Aug '23Jul '24

Argentina

López remains a consumer favourite, maintaining a consistent 63% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

163 of 835
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López Staff

López is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 92% last year to 83% this year.

López Staff Competence

Aug '23Jul '24

Argentina

López is still the go-to place for customers, as their Staff Competence score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

320 of 482
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López Staff Friendliness

Aug '23Jul '24

Argentina

López is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 90% last year to 60% this year.

Satisfaction Score

60%
30pp

Aspect Rank

725 of 839
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Satisfaction Score

Aspect Rank

39 of 841
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López Staff Members

Aug '23Jul '24

Argentina

López remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

797 of 841
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