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Reporting period: Aug '23Jul '24

La Hormiga Overview

<10 Places
Restaurant

Brand Satisfaction

68%
4pp

Country Rank

Argentina
1 249 of 1 381

Category Rank

Restaurant
758 of 841

Rating Score

3.6

Sales Power

Sales Index

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La Hormiga Brand Profile

Aug '23Jul '24

Argentina

La Hormiga has a much lower satisfaction score for its Service compared to its other aspects. However, La Hormiga has succeeded in its Pricing aspect, with a 75% satisfaction score.

Pricing
75%
6pp
Food and Drinks
73%
3pp
Staff
69%
19pp
Place
57%
15pp
Service
51%
11pp
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La Hormiga Satisfaction Trend

Feb '24Jul '24

Argentina

La Hormiga's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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La Hormiga Food and Drinks

La Hormiga is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 76% last year to 73% this year.

Satisfaction Score

Aspect Rank

393 of 832
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La Hormiga Food Quality

Aug '23Jul '24

Argentina

La Hormiga is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 40% last year to 31% this year.

Satisfaction Score

31%
9pp

Aspect Rank

701 of 841
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La Hormiga Menu Selection

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

412 of 831
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La Hormiga Dishes

Aug '23Jul '24

Argentina

La Hormiga has shown an increase in Dishes, with a jump from 61% last year to an impressive 62% this year.

Satisfaction Score

62%
1pp

Aspect Rank

721 of 841
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La Hormiga Drinks

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

218 of 837
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La Hormiga Place

La Hormiga continues to evolve, with a 15% increase in customer satisfaction of Place, climbing from 42% last year to 57% this year.

Satisfaction Score

Aspect Rank

682 of 841
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La Hormiga Cleanliness and Hygiene

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

709 of 802
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La Hormiga Restrooms

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

527 of 722
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La Hormiga Options for different visitors

Aug '23Jul '24

Argentina

La Hormiga remains a consumer favourite, maintaining a consistent 86% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

537 of 827
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La Hormiga Child-Friendly Conditions

Aug '23Jul '24

Argentina

La Hormiga is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

305 of 614
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La Hormiga Comfort

Aug '23Jul '24

Argentina

La Hormiga has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 21% last year to an 38% this year.

Satisfaction Score

38%
17pp

Aspect Rank

673 of 820
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La Hormiga Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

199 of 669
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La Hormiga Dining Area

Aug '23Jul '24

Argentina

La Hormiga remains a consumer favourite, maintaining a consistent 36% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

463 of 759
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La Hormiga Work and study friendly

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

43 of 225
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La Hormiga Pricing

La Hormiga is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 81% last year to 75% this year.

La Hormiga Price

Aug '23Jul '24

Argentina

La Hormiga is facing challenges in evolving its Price aspect, with a 5% decrease in customer satisfaction, dropping from 82% last year to 77% this year.

Satisfaction Score

77%
5pp

Aspect Rank

339 of 841
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La Hormiga Promotions

Aug '23Jul '24

Argentina

La Hormiga is still the go-to place for customers, as their Promotions score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

464 of 626
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La Hormiga Service

La Hormiga continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 40% to 51% this year.

La Hormiga Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

308 of 716
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La Hormiga Dining Options

Aug '23Jul '24

Argentina

La Hormiga remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

792 of 841
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La Hormiga Waiting Time

Aug '23Jul '24

Argentina

La Hormiga has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Waiting Time rising from 19% to 25% this year.

Satisfaction Score

25%
6pp

Aspect Rank

534 of 834
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La Hormiga Order Processing

Aug '23Jul '24

Argentina

La Hormiga is still the go-to place for customers, as their Order Processing score remains high at 32%, consistent with last year's score.

Satisfaction Score

32%

Aspect Rank

526 of 835
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La Hormiga Staff

La Hormiga has shown an increase in Staff, with a jump from 50% last year to an impressive 69% this year.

La Hormiga Staff Friendliness

Aug '23Jul '24

Argentina

La Hormiga remains a consumer favourite, maintaining a consistent 85% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

429 of 839
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Satisfaction Score

Aspect Rank

361 of 841
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La Hormiga Staff Avaliability

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

92 of 200
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La Hormiga Staff Members

Aug '23Jul '24

Argentina

La Hormiga continues to evolve, with a 12% increase in customer satisfaction of Staff Members, climbing from 31% last year to 43% this year.

Satisfaction Score

43%
12pp

Aspect Rank

735 of 841
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