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Reporting period: Aug '23Jul '24

J.W. Bradley Overview

<10 Places
Bar and Pub

Brand Satisfaction

83%
9pp

Country Rank

Argentina
652 of 1 381

Category Rank

Bar and Pub
129 of 271

Rating Score

4.1

Sales Power

Sales Index

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J.W. Bradley Brand Profile

Aug '23Jul '24

Argentina

J.W. Bradley has a much lower satisfaction score for its Pricing compared to its other aspects. However, J.W. Bradley has succeeded in its Staff aspect, with a 90% satisfaction score.

Staff
90%
5pp
Place
87%
14pp
Food and Drinks
81%
4pp
Service
76%
26pp
Pricing
37%
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J.W. Bradley Satisfaction Trend

Feb '24Jul '24

Argentina

J.W. Bradley's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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J.W. Bradley Food and Drinks

J.W. Bradley has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 81% this year.

J.W. Bradley Portion Size

Aug '23Jul '24

Argentina

J.W. Bradley remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

234 of 265
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J.W. Bradley Food Quality

Aug '23Jul '24

Argentina

J.W. Bradley is still the go-to place for customers, as their Food Quality score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

149 of 271
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J.W. Bradley Menu Selection

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

87 of 268
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J.W. Bradley Dishes

Aug '23Jul '24

Argentina

J.W. Bradley continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 67% last year to 69% this year.

Satisfaction Score

69%
2pp

Aspect Rank

170 of 270
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Satisfaction Score

Aspect Rank

64 of 270
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J.W. Bradley Place

J.W. Bradley has successfully improved guest experience, as their "Place" satisfaction score jumped from 73% last year to an 87% this year.

Satisfaction Score

Aspect Rank

103 of 271
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J.W. Bradley Cleanliness and Hygiene

Aug '23Jul '24

Argentina

J.W. Bradley remains a consumer favourite, maintaining a consistent 40% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

164 of 251
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J.W. Bradley Restrooms

Aug '23Jul '24

Argentina

J.W. Bradley is still the go-to place for customers, as their Restrooms score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

94 of 235
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J.W. Bradley Options for different visitors

Aug '23Jul '24

Argentina

J.W. Bradley remains a consumer favourite, maintaining a consistent 88% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

178 of 270
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J.W. Bradley Comfort

Aug '23Jul '24

Argentina

J.W. Bradley continues to improve, with a notable increase in customer satisfaction for their Comfort aspect, rising from 14% to 27% this year.

Satisfaction Score

27%
13pp

Aspect Rank

226 of 266
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J.W. Bradley Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

149 of 217
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J.W. Bradley Dining Area

Aug '23Jul '24

Argentina

J.W. Bradley is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

104 of 246
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J.W. Bradley Work and study friendly

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

64 of 88
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J.W. Bradley Pricing

J.W. Bradley remains a consumer favourite, maintaining a consistent 37% satisfaction score in Pricing aspect for both this year and last year.

J.W. Bradley Price

Aug '23Jul '24

Argentina

J.W. Bradley is losing some of its appeal, with a concerning 4% decrease in satisfaction for Price dropping from 31% last year to 27% this year.

Satisfaction Score

27%
4pp

Aspect Rank

261 of 271
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J.W. Bradley Promotions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

96 of 205
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J.W. Bradley Service

J.W. Bradley has demonstrated resilience in the industry, with a 26% increase in customer satisfaction for Service rising from 50% to 76% this year.

J.W. Bradley Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

30 of 224
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J.W. Bradley Opening Hours

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

40 of 150
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J.W. Bradley Dining Options

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

60 of 270
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J.W. Bradley Waiting Time

Aug '23Jul '24

Argentina

J.W. Bradley is still the go-to place for customers, as their Waiting Time score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

184 of 268
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J.W. Bradley Order Processing

Aug '23Jul '24

Argentina

J.W. Bradley has shown an increase in Order Processing, with a jump from 27% last year to an impressive 39% this year.

Satisfaction Score

39%
12pp

Aspect Rank

108 of 266
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J.W. Bradley Staff

J.W. Bradley continues to evolve, with a 5% increase in customer satisfaction of Staff, climbing from 85% last year to 90% this year.

J.W. Bradley Staff Competence

Aug '23Jul '24

Argentina

J.W. Bradley remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

113 of 141
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J.W. Bradley Staff Friendliness

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

82 of 269
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Satisfaction Score

Aspect Rank

106 of 271
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J.W. Bradley Staff Members

Aug '23Jul '24

Argentina

J.W. Bradley is still the go-to place for customers, as their Staff Members score remains high at 85%, consistent with last year's score.

Satisfaction Score

85%

Aspect Rank

46 of 270
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