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Reporting period: Aug '23Jul '24

Il Postino Overview

<10 Places
Restaurant

Brand Satisfaction

87%
2pp

Country Rank

Argentina
400 of 1 381

Category Rank

Restaurant
243 of 841

Rating Score

4.4

Sales Power

Sales Index

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Il Postino Brand Profile

Aug '23Jul '24

Argentina

Il Postino has a much lower satisfaction score for its Pricing compared to its other aspects. However, Il Postino has succeeded in its Staff aspect, with a 92% satisfaction score.

Staff
92%
2pp
Food and Drinks
90%
5pp
Place
85%
4pp
Service
82%
2pp
Pricing
71%
1pp
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Il Postino Satisfaction Trend

Feb '24Jul '24

Argentina

Il Postino's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Il Postino Food and Drinks

Il Postino has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 90% this year.

Il Postino Portion Size

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

185 of 832
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Il Postino Food Quality

Aug '23Jul '24

Argentina

Il Postino continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 67% last year to 80% this year.

Satisfaction Score

80%
13pp

Aspect Rank

76 of 841
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Il Postino Menu Selection

Aug '23Jul '24

Argentina

Il Postino is losing some of its appeal, with a concerning 1% decrease in satisfaction for Menu Selection dropping from 90% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

491 of 831
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Il Postino Dishes

Aug '23Jul '24

Argentina

Il Postino has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 83% last year to an 87% this year.

Satisfaction Score

87%
4pp

Aspect Rank

199 of 841
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Il Postino Drinks

Aug '23Jul '24

Argentina

Il Postino remains a consumer favourite, maintaining a consistent 80% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

394 of 837
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Il Postino Cuisines

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

166 of 299
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Il Postino Place

Il Postino continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 81% to 85% this year.

Il Postino Atmosphere and Décor

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

169 of 841
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Il Postino Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Il Postino is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

277 of 802
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Il Postino Restrooms

Aug '23Jul '24

Argentina

Il Postino remains a consumer favourite, maintaining a consistent 80% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

245 of 722
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Il Postino Options for different visitors

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

424 of 827
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Il Postino Comfort

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

111 of 820
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Il Postino Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

405 of 669
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Il Postino Dining Area

Aug '23Jul '24

Argentina

Il Postino is still the go-to place for customers, as their Dining Area score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

297 of 759
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Il Postino Pricing

Il Postino is struggling to meet customer expectations, with a 1% decrease in satisfaction in Pricing aspect, falling from 72% last year to 71% this year.

Il Postino Price

Aug '23Jul '24

Argentina

Il Postino is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 72% last year to 71% this year.

Satisfaction Score

71%
1pp

Aspect Rank

418 of 841
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Il Postino Service

Il Postino is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 84% last year to 82% this year.

Il Postino Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

466 of 716
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Il Postino Opening Hours

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

39 of 448
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Il Postino Dining Options

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

258 of 841
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Il Postino Waiting Time

Aug '23Jul '24

Argentina

Il Postino is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Waiting Time aspect satisfaction score, dropping from 64% to 53% this year.

Satisfaction Score

53%
11pp

Aspect Rank

207 of 834
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Il Postino Order Processing

Aug '23Jul '24

Argentina

Il Postino remains a consumer favourite, maintaining a consistent 25% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

578 of 835
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Il Postino Staff

Il Postino is one of the most promising brand to delight customers. Use Realytics to know more

Il Postino Staff Friendliness

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

320 of 839
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Il Postino Staff Attentiveness

Aug '23Jul '24

Argentina

Il Postino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

362 of 841
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Il Postino Staff Members

Aug '23Jul '24

Argentina

Il Postino has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Staff Members rising from 76% to 90% this year.

Satisfaction Score

90%
14pp

Aspect Rank

112 of 841
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