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Reporting period: Aug '23Jul '24

GRAN SPORT Overview

<10 Places
Restaurant

Brand Satisfaction

84%
3pp

Country Rank

Argentina
600 of 1 381

Category Rank

Restaurant
367 of 841

Rating Score

4

Sales Power

Sales Index

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GRAN SPORT Brand Profile

Aug '23Jul '24

Argentina

GRAN SPORT has a much lower satisfaction score for its Staff compared to its other aspects. However, GRAN SPORT has succeeded in its Pricing aspect, with a 92% satisfaction score.

Pricing
92%
Place
90%
16pp
Food and Drinks
84%
1pp
Service
83%
29pp
Staff
72%
15pp
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GRAN SPORT Satisfaction Trend

Feb '24Jul '24

Argentina

GRAN SPORT's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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GRAN SPORT Food and Drinks

GRAN SPORT is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 85% last year to 84% this year.

Satisfaction Score

Aspect Rank

288 of 832
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GRAN SPORT Food Quality

Aug '23Jul '24

Argentina

GRAN SPORT remains a consumer favourite, maintaining a consistent 50% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

445 of 841
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GRAN SPORT Menu Selection

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

307 of 831
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GRAN SPORT Dishes

Aug '23Jul '24

Argentina

GRAN SPORT is still the go-to place for customers, as their Dishes score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

494 of 841
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GRAN SPORT Drinks

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

95 of 837
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GRAN SPORT Place

GRAN SPORT has shown an increase in Place, with a jump from 74% last year to an impressive 90% this year.

GRAN SPORT Atmosphere and Décor

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

108 of 841
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GRAN SPORT Cleanliness and Hygiene

Aug '23Jul '24

Argentina

GRAN SPORT remains a consumer favourite, maintaining a consistent 50% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

487 of 802
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GRAN SPORT Options for different visitors

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

138 of 827
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GRAN SPORT Comfort

Aug '23Jul '24

Argentina

GRAN SPORT is still the go-to place for customers, as their Comfort score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

213 of 820
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GRAN SPORT Venue Congestion

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

400 of 669
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GRAN SPORT Dining Area

Aug '23Jul '24

Argentina

GRAN SPORT remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

375 of 759
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GRAN SPORT Pricing

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GRAN SPORT Price

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

104 of 841
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GRAN SPORT Promotions

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

277 of 626
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GRAN SPORT Service

GRAN SPORT continues to evolve, with a 29% increase in customer satisfaction of Service, climbing from 54% last year to 83% this year.

GRAN SPORT Billing and Payment

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

571 of 716
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GRAN SPORT Dining Options

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

155 of 841
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GRAN SPORT Online Facilities

Aug '23Jul '24

Argentina

Use Realytics to know more about GRAN SPORTlink

Satisfaction Score

Aspect Rank

2 of 48
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GRAN SPORT Waiting Time

Aug '23Jul '24

Argentina

GRAN SPORT has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 10% last year to an 33% this year.

Satisfaction Score

33%
23pp

Aspect Rank

415 of 834
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GRAN SPORT Order Processing

Aug '23Jul '24

Argentina

GRAN SPORT is still the go-to place for customers, as their Order Processing score remains high at 29%, consistent with last year's score.

Satisfaction Score

29%

Aspect Rank

561 of 835
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GRAN SPORT Staff

GRAN SPORT is struggling to meet customer expectations, with a 15% decrease in satisfaction in Staff aspect, falling from 87% last year to 72% this year.

GRAN SPORT Staff Friendliness

Aug '23Jul '24

Argentina

GRAN SPORT remains a consumer favourite, maintaining a consistent 43% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

43%

Aspect Rank

805 of 839
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GRAN SPORT Staff Attentiveness

Aug '23Jul '24

Argentina

GRAN SPORT is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 91% last year to 82% this year.

Satisfaction Score

82%
9pp

Aspect Rank

642 of 841
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GRAN SPORT Staff Members

Aug '23Jul '24

Argentina

GRAN SPORT is facing challenges in evolving its Staff Members aspect, with a 7% decrease in customer satisfaction, dropping from 70% last year to 63% this year.

Satisfaction Score

63%
7pp

Aspect Rank

475 of 841
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