Realytics logo

Reporting period: Jul '23Jun '24

Gourmet Porteño Overview

<10 Places
Buffet

Brand Satisfaction

65%
1pp

Country Rank

Argentina
1 364 of 1 434

Category Rank

Buffet
3 of 3

Rating Score

3.6

Sales Power

Sales Index

Realytics logo

Gourmet Porteño Brand Profile

Jul '23Jun '24

Argentina

Gourmet Porteño has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gourmet Porteño has succeeded in its Place aspect, with a 78% satisfaction score.

Place
78%
4pp
Staff
64%
9pp
Food and Drinks
64%
2pp
Service
63%
Pricing
45%
7pp
Realytics logo

Gourmet Porteño Satisfaction Trend

Jan '24Jun '24

Argentina

Gourmet Porteño's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Gourmet Porteño Food and Drinks

Gourmet Porteño has shown an increase in Food and Drinks, with a jump from 62% last year to an impressive 64% this year.

Gourmet Porteño Food Quality

Jul '23Jun '24

Argentina

Gourmet Porteño is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food Quality dropping from 47% last year to 39% this year.

Satisfaction Score

39%
8pp

Aspect Rank

2 of 3
Realytics logo

Satisfaction Score

Aspect Rank

1 of 3
Realytics logo

Gourmet Porteño Dishes

Jul '23Jun '24

Argentina

Gourmet Porteño continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 53% last year to 57% this year.

Satisfaction Score

57%
4pp

Aspect Rank

2 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Gourmet Porteño Place

Gourmet Porteño has successfully improved guest experience, as their "Place" satisfaction score jumped from 74% last year to an 78% this year.

Gourmet Porteño Atmosphere and Décor

Jul '23Jun '24

Argentina

Use Realytics to know more about Gourmet Porteñolink

Satisfaction Score

Aspect Rank

2 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Gourmet Porteño Pricing

Gourmet Porteño continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 38% to 45% this year.

Gourmet Porteño Price

Jul '23Jun '24

Argentina

Gourmet Porteño has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Price rising from 38% to 46% this year.

Satisfaction Score

46%
8pp

Aspect Rank

3 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Gourmet Porteño Service

Gourmet Porteño remains a consumer favourite, maintaining a consistent 63% satisfaction score in Service aspect for both this year and last year.

Gourmet Porteño Waiting Time

Jul '23Jun '24

Argentina

Gourmet Porteño is struggling to meet customer expectations, with a 8% decrease in satisfaction in Waiting Time aspect, falling from 36% last year to 28% this year.

Satisfaction Score

28%
8pp

Aspect Rank

1 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Gourmet Porteño Staff

Gourmet Porteño is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 73% last year to 64% this year.

Gourmet Porteño Staff Attentiveness

Jul '23Jun '24

Argentina

Gourmet Porteño is facing challenges in evolving its Staff Attentiveness aspect, with a 1% decrease in customer satisfaction, dropping from 84% last year to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

2 of 3
Realytics logo

Gourmet Porteño Staff Members

Jul '23Jun '24

Argentina

Gourmet Porteño is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff Members aspect satisfaction score, dropping from 49% to 47% this year.

Satisfaction Score

47%
2pp

Aspect Rank

2 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors