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Reporting period: Apr '23Mar '24

Gourmet Porteño Overview

<10 Places
Buffet

Brand Satisfaction

65%
1pp

Country Rank

Argentina
1 659 of 1 749

Category Rank

Buffet
3 of 3

Rating Score

3.5

Sales Power

Sales Index

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Gourmet Porteño Brand Profile

Apr '23Mar '24

Argentina

Gourmet Porteño has a much lower satisfaction score for its Location compared to its other aspects. However, Gourmet Porteño has succeeded in its Place aspect, with a 77% satisfaction score.

Place
77%
2pp
Food and Drinks
66%
2pp
Service
61%
3pp
Staff
61%
17pp
Pricing
38%
2pp
Location
0%
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Gourmet Porteño Food and Drinks

Gourmet Porteño has shown an increase in Food and Drinks, with a jump from 64% last year to an impressive 66% this year.

Gourmet Porteño Portion Size

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Food Quality

Apr '23Mar '24

Argentina

Gourmet Porteño is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food Quality dropping from 49% last year to 40% this year.

Satisfaction Score

40%
9pp

Aspect Rank

3 of 3
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Gourmet Porteño Menu Selection

Apr '23Mar '24

Argentina

Gourmet Porteño is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Dishes

Apr '23Mar '24

Argentina

Gourmet Porteño continues to evolve, with a 7% increase in customer satisfaction of Dishes, climbing from 54% last year to 61% this year.

Satisfaction Score

61%
7pp

Aspect Rank

2 of 3
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Gourmet Porteño Drinks

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Cuisines

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Gourmet Porteño Location

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Gourmet Porteño Parking

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Gourmet Porteño Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Gourmet Porteño Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Gourmet Porteño Ease to Find

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Gourmet Porteño Place

Gourmet Porteño has successfully improved guest experience, as their "Place" satisfaction score jumped from 75% last year to an 77% this year.

Gourmet Porteño Atmosphere and Décor

Apr '23Mar '24

Argentina

Gourmet Porteño is struggling to meet customer expectations, with a 3% decrease in satisfaction in Atmosphere and Décor aspect, falling from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

2 of 3
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Gourmet Porteño Cleanliness and Hygiene

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 2
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Gourmet Porteño Options for different visitors

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Comfort

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Gourmet Porteño Pricing

Gourmet Porteño is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 40% last year to 38% this year.

Gourmet Porteño Price

Apr '23Mar '24

Argentina

Gourmet Porteño is facing challenges in evolving its Price aspect, with a 1% decrease in customer satisfaction, dropping from 40% last year to 39% this year.

Satisfaction Score

39%
1pp

Aspect Rank

3 of 3
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Gourmet Porteño Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Service

Gourmet Porteño is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 64% to 61% this year.

Gourmet Porteño Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 2
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Gourmet Porteño Dining Options

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Waiting Time

Apr '23Mar '24

Argentina

Gourmet Porteño is losing some of its appeal, with a concerning 5% decrease in satisfaction for Waiting Time dropping from 36% last year to 31% this year.

Satisfaction Score

31%
5pp

Aspect Rank

1 of 3
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Gourmet Porteño Order Processing

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Staff

Gourmet Porteño is struggling to meet customer expectations, with a 17% decrease in satisfaction in Staff aspect, falling from 78% last year to 61% this year.

Gourmet Porteño Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

2 of 3
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Gourmet Porteño Staff Friendliness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

3 of 3
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Gourmet Porteño Staff Attentiveness

Apr '23Mar '24

Argentina

Gourmet Porteño is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 88% last year to 80% this year.

Satisfaction Score

80%
8pp

Aspect Rank

3 of 3
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Gourmet Porteño Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Gourmet Porteño Staff Members

Apr '23Mar '24

Argentina

Gourmet Porteño is facing challenges in evolving its Staff Members aspect, with a 1% decrease in customer satisfaction, dropping from 50% last year to 49% this year.

Satisfaction Score

49%
1pp

Aspect Rank

2 of 3
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