El Rancho Brand Profile
Aug '23 — Jul '24
Argentina
El Rancho has a much lower satisfaction score for its Service compared to its other aspects. However, El Rancho has succeeded in its Food and Drinks aspect, with a 59% satisfaction score.
El Rancho Satisfaction Trend
Feb '24 — Jul '24
Argentina
El Rancho's brand satisfaction has increased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
El Rancho Food and Drinks
El Rancho is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 65% last year to 59% this year.
El Rancho Portion Size
Aug '23 — Jul '24
Argentina
El Rancho remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
El Rancho Food Quality
Aug '23 — Jul '24
Argentina
El Rancho is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 39% last year to 32% this year.
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El Rancho Menu Selection
Aug '23 — Jul '24
Argentina
El Rancho is still the go-to place for customers, as their Menu Selection score remains high at 83%, consistent with last year's score.
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El Rancho Dishes
Aug '23 — Jul '24
Argentina
El Rancho is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 55% last year to 53% this year.
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El Rancho Pricing
El Rancho is facing challenges in evolving its Pricing aspect, with a 7% decrease in customer satisfaction, dropping from 64% last year to 57% this year.
El Rancho Price
Aug '23 — Jul '24
Argentina
El Rancho is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Price aspect satisfaction score, dropping from 64% to 56% this year.
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El Rancho Service
El Rancho is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 41% last year to 38% this year.
El Rancho Billing and Payment
Aug '23 — Jul '24
Argentina
El Rancho remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.
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Aspect Rank
El Rancho Dining Options
Aug '23 — Jul '24
Argentina
El Rancho is still the go-to place for customers, as their Dining Options score remains high at 60%, consistent with last year's score.
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El Rancho Order Processing
Aug '23 — Jul '24
Argentina
El Rancho remains a consumer favourite, maintaining a consistent 27% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
El Rancho Staff
El Rancho is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 57% last year to 47% this year.
El Rancho Staff Friendliness
Aug '23 — Jul '24
Argentina
El Rancho is still the go-to place for customers, as their Staff Friendliness score remains high at 67%, consistent with last year's score.
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El Rancho Staff Attentiveness
Aug '23 — Jul '24
Argentina
El Rancho is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 65% last year to 50% this year.
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El Rancho Staff Members
Aug '23 — Jul '24
Argentina
El Rancho remains a consumer favourite, maintaining a consistent 44% satisfaction score in Staff Members aspect for both this year and last year.
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Aspect Rank