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Reporting period: Aug '23Jul '24

El Rancho Overview

<10 Places
Restaurant

Brand Satisfaction

55%
6pp

Country Rank

Argentina
1 367 of 1 381

Category Rank

Restaurant
830 of 841

Rating Score

2.8

Sales Power

Sales Index

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El Rancho Brand Profile

Aug '23Jul '24

Argentina

El Rancho has a much lower satisfaction score for its Service compared to its other aspects. However, El Rancho has succeeded in its Food and Drinks aspect, with a 59% satisfaction score.

Food and Drinks
59%
6pp
Pricing
57%
7pp
Staff
47%
10pp
Service
38%
3pp
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El Rancho Satisfaction Trend

Feb '24Jul '24

Argentina

El Rancho's brand satisfaction has increased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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El Rancho Food and Drinks

El Rancho is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 65% last year to 59% this year.

El Rancho Portion Size

Aug '23Jul '24

Argentina

El Rancho remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

632 of 832
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El Rancho Food Quality

Aug '23Jul '24

Argentina

El Rancho is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 39% last year to 32% this year.

Satisfaction Score

32%
7pp

Aspect Rank

695 of 841
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El Rancho Menu Selection

Aug '23Jul '24

Argentina

El Rancho is still the go-to place for customers, as their Menu Selection score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

604 of 831
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El Rancho Dishes

Aug '23Jul '24

Argentina

El Rancho is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 55% last year to 53% this year.

Satisfaction Score

53%
2pp

Aspect Rank

779 of 841
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El Rancho Drinks

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

148 of 837
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El Rancho Pricing

El Rancho is facing challenges in evolving its Pricing aspect, with a 7% decrease in customer satisfaction, dropping from 64% last year to 57% this year.

El Rancho Price

Aug '23Jul '24

Argentina

El Rancho is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Price aspect satisfaction score, dropping from 64% to 56% this year.

Satisfaction Score

56%
8pp

Aspect Rank

612 of 841
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El Rancho Promotions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

304 of 626
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El Rancho Service

El Rancho is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 41% last year to 38% this year.

El Rancho Billing and Payment

Aug '23Jul '24

Argentina

El Rancho remains a consumer favourite, maintaining a consistent 50% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

189 of 716
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El Rancho Dining Options

Aug '23Jul '24

Argentina

El Rancho is still the go-to place for customers, as their Dining Options score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

758 of 841
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El Rancho Waiting Time

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

708 of 834
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El Rancho Order Processing

Aug '23Jul '24

Argentina

El Rancho remains a consumer favourite, maintaining a consistent 27% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

27%

Aspect Rank

574 of 835
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El Rancho Staff

El Rancho is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 57% last year to 47% this year.

El Rancho Staff Friendliness

Aug '23Jul '24

Argentina

El Rancho is still the go-to place for customers, as their Staff Friendliness score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

678 of 839
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El Rancho Staff Attentiveness

Aug '23Jul '24

Argentina

El Rancho is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 65% last year to 50% this year.

Satisfaction Score

50%
15pp

Aspect Rank

833 of 841
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El Rancho Staff Avaliability

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

152 of 200
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El Rancho Staff Members

Aug '23Jul '24

Argentina

El Rancho remains a consumer favourite, maintaining a consistent 44% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

731 of 841
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