El Español Brand Profile
Aug '23 — Jul '24
Argentina
El Español has a much lower satisfaction score for its Place compared to its other aspects. However, El Español has succeeded in its Pricing aspect, with a 84% satisfaction score.
El Español Satisfaction Trend
Feb '24 — Jul '24
Argentina
El Español's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
El Español Food and Drinks
El Español is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 84% last year to 77% this year.
Satisfaction Score
Aspect Rank
El Español Food Quality
Aug '23 — Jul '24
Argentina
El Español is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 51% last year to 37% this year.
Satisfaction Score
Aspect Rank
El Español Menu Selection
Aug '23 — Jul '24
Argentina
El Español is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 91% last year to 81% this year.
Satisfaction Score
Aspect Rank
El Español Dishes
Aug '23 — Jul '24
Argentina
El Español is facing challenges in evolving its Dishes aspect, with a 9% decrease in customer satisfaction, dropping from 73% last year to 64% this year.
Satisfaction Score
Aspect Rank
El Español Drinks
Aug '23 — Jul '24
Argentina
El Español remains a consumer favourite, maintaining a consistent 64% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
El Español Cuisines
Aug '23 — Jul '24
Argentina
El Español is still the go-to place for customers, as their Cuisines score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
El Español Place
El Español is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Place aspect satisfaction score, dropping from 62% to 59% this year.
El Español Atmosphere and Décor
Aug '23 — Jul '24
Argentina
El Español is losing some of its appeal, with a concerning 6% decrease in satisfaction for Atmosphere and Décor dropping from 91% last year to 85% this year.
Satisfaction Score
Aspect Rank
El Español Cleanliness and Hygiene
Aug '23 — Jul '24
Argentina
El Español remains a consumer favourite, maintaining a consistent 33% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
El Español Options for different visitors
Aug '23 — Jul '24
Argentina
El Español is still the go-to place for customers, as their Options for different visitors score remains high at 79%, consistent with last year's score.
Satisfaction Score
Aspect Rank
El Español Comfort
Aug '23 — Jul '24
Argentina
El Español remains a consumer favourite, maintaining a consistent 58% satisfaction score in Comfort aspect for both this year and last year.
Satisfaction Score
Aspect Rank
El Español Venue Congestion
Aug '23 — Jul '24
Argentina
Satisfaction Score
Aspect Rank
El Español Dining Area
Aug '23 — Jul '24
Argentina
El Español is still the go-to place for customers, as their Dining Area score remains high at 45%, consistent with last year's score.
Satisfaction Score
Aspect Rank
El Español Pricing
El Español is struggling to meet customer expectations, with a 1% decrease in satisfaction in Pricing aspect, falling from 85% last year to 84% this year.
El Español Price
Aug '23 — Jul '24
Argentina
El Español has shown an increase in Price, with a jump from 84% last year to an impressive 85% this year.
Satisfaction Score
Aspect Rank
El Español Promotions
Aug '23 — Jul '24
Argentina
El Español remains a consumer favourite, maintaining a consistent 33% satisfaction score in Promotions aspect for both this year and last year.
Satisfaction Score
Aspect Rank
El Español Service
El Español is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 69% last year to 67% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
El Español Dining Options
Aug '23 — Jul '24
Argentina
El Español continues to evolve, with a 3% increase in customer satisfaction of Dining Options, climbing from 75% last year to 78% this year.
Satisfaction Score
Aspect Rank
El Español Waiting Time
Aug '23 — Jul '24
Argentina
El Español is facing challenges in evolving its Waiting Time aspect, with a 2% decrease in customer satisfaction, dropping from 36% last year to 34% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
El Español Staff
El Español is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Staff aspect satisfaction score, dropping from 75% to 60% this year.
El Español Staff Competence
Aug '23 — Jul '24
Argentina
El Español is still the go-to place for customers, as their Staff Competence score remains high at 33%, consistent with last year's score.
Satisfaction Score
Aspect Rank
El Español Staff Friendliness
Aug '23 — Jul '24
Argentina
El Español remains a consumer favourite, maintaining a consistent 60% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
El Español Staff Attentiveness
Aug '23 — Jul '24
Argentina
El Español is losing some of its appeal, with a concerning 14% decrease in satisfaction for Staff Attentiveness dropping from 89% last year to 75% this year.
Satisfaction Score
Aspect Rank
El Español Staff Members
Aug '23 — Jul '24
Argentina
El Español is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff Members aspect, falling from 47% last year to 39% this year.
Satisfaction Score
Aspect Rank
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