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Reporting period: Aug '23Jul '24

Ebro Overview

<10 Places
Bar and Pub

Brand Satisfaction

65%
3pp

Country Rank

Argentina
1 312 of 1 381

Category Rank

Bar and Pub
258 of 271

Rating Score

3.1

Sales Power

Sales Index

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Ebro Brand Profile

Aug '23Jul '24

Argentina

Ebro has a much lower satisfaction score for its Staff compared to its other aspects. However, Ebro has succeeded in its Pricing aspect, with a 75% satisfaction score.

Pricing
75%
8pp
Food and Drinks
74%
5pp
Service
61%
1pp
Place
56%
6pp
Staff
47%
13pp
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Ebro Satisfaction Trend

Feb '24Jul '24

Argentina

Ebro's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ebro Food and Drinks

Ebro has shown an increase in Food and Drinks, with a jump from 69% last year to an impressive 74% this year.

Ebro Portion Size

Aug '23Jul '24

Argentina

Ebro remains a consumer favourite, maintaining a consistent 86% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

156 of 265
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Ebro Food Quality

Aug '23Jul '24

Argentina

Ebro continues to evolve, with a 7% increase in customer satisfaction of Food Quality, climbing from 31% last year to 38% this year.

Satisfaction Score

38%
7pp

Aspect Rank

156 of 271
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Ebro Menu Selection

Aug '23Jul '24

Argentina

Ebro is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

144 of 268
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Ebro Dishes

Aug '23Jul '24

Argentina

Ebro has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 70% last year to an 71% this year.

Satisfaction Score

71%
1pp

Aspect Rank

161 of 270
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Ebro Drinks

Aug '23Jul '24

Argentina

Ebro continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 67% to 70% this year.

Satisfaction Score

70%
3pp

Aspect Rank

230 of 270
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Ebro Place

Ebro is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 62% last year to 56% this year.

Ebro Atmosphere and Décor

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

207 of 271
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Ebro Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Ebro remains a consumer favourite, maintaining a consistent 29% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

29%

Aspect Rank

195 of 251
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Ebro Restrooms

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

208 of 235
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Ebro Options for different visitors

Aug '23Jul '24

Argentina

Ebro is still the go-to place for customers, as their Options for different visitors score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

232 of 270
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Ebro Child-Friendly Conditions

Aug '23Jul '24

Argentina

Ebro remains a consumer favourite, maintaining a consistent 67% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

101 of 205
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Ebro Comfort

Aug '23Jul '24

Argentina

Ebro is still the go-to place for customers, as their Comfort score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

86 of 266
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Ebro Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

135 of 217
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Ebro Dining Area

Aug '23Jul '24

Argentina

Ebro remains a consumer favourite, maintaining a consistent 75% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

95 of 246
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Ebro Pricing

Ebro is struggling to meet customer expectations, with a 8% decrease in satisfaction in Pricing aspect, falling from 83% last year to 75% this year.

Ebro Price

Aug '23Jul '24

Argentina

Ebro is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 83% last year to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

125 of 271
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Ebro Service

Ebro has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Service rising from 60% to 61% this year.

Ebro Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

147 of 224
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Ebro Dining Options

Aug '23Jul '24

Argentina

Ebro has shown an increase in Dining Options, with a jump from 81% last year to an impressive 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

139 of 270
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Ebro Waiting Time

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

233 of 268
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Ebro Order Processing

Aug '23Jul '24

Argentina

Ebro is still the go-to place for customers, as their Order Processing score remains high at 29%, consistent with last year's score.

Satisfaction Score

29%

Aspect Rank

170 of 266
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Ebro Staff

Ebro is facing challenges in evolving its Staff aspect, with a 13% decrease in customer satisfaction, dropping from 60% last year to 47% this year.

Ebro Staff Competence

Aug '23Jul '24

Argentina

Ebro remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

104 of 141
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Ebro Staff Friendliness

Aug '23Jul '24

Argentina

Ebro is still the go-to place for customers, as their Staff Friendliness score remains high at 27%, consistent with last year's score.

Satisfaction Score

27%

Aspect Rank

266 of 269
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Ebro Staff Attentiveness

Aug '23Jul '24

Argentina

Ebro is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Staff Attentiveness aspect satisfaction score, dropping from 76% to 69% this year.

Satisfaction Score

69%
7pp

Aspect Rank

252 of 271
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Ebro Staff Members

Aug '23Jul '24

Argentina

Ebro continues to evolve, with a 10% increase in customer satisfaction of Staff Members, climbing from 21% last year to 31% this year.

Satisfaction Score

31%
10pp

Aspect Rank

260 of 270
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