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Reporting period: Jul '23Jun '24

Craft Overview

<10 Places
Restaurant

Brand Satisfaction

89%
4pp

Country Rank

Argentina
269 of 1 434

Category Rank

Restaurant
164 of 867

Rating Score

4.4

Sales Power

Sales Index

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Craft Brand Profile

Jul '23Jun '24

Argentina

Craft has a much lower satisfaction score for its Pricing compared to its other aspects. However, Craft has succeeded in its Staff aspect, with a 94% satisfaction score.

Staff
94%
3pp
Place
92%
1pp
Service
90%
3pp
Food and Drinks
86%
5pp
Pricing
74%
2pp
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Craft Satisfaction Trend

Jan '24Jun '24

Argentina

Craft's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Craft Food and Drinks

Craft is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 91% last year to 86% this year.

Craft Portion Size

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 67% last year to 63% this year.

Satisfaction Score

63%
4pp

Aspect Rank

279 of 860
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Craft Food Quality

Jul '23Jun '24

Argentina

Craft is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 68% last year to 57% this year.

Satisfaction Score

57%
11pp

Aspect Rank

282 of 867
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Craft Menu Selection

Jul '23Jun '24

Argentina

Craft is facing challenges in evolving its Menu Selection aspect, with a 6% decrease in customer satisfaction, dropping from 96% last year to 90% this year.

Satisfaction Score

90%
6pp

Aspect Rank

133 of 853
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Craft Dishes

Jul '23Jun '24

Argentina

Craft is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Dishes aspect satisfaction score, dropping from 86% to 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

386 of 867
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Craft Drinks

Jul '23Jun '24

Argentina

Craft is losing some of its appeal, with a concerning 7% decrease in satisfaction for Drinks dropping from 86% last year to 79% this year.

Satisfaction Score

79%
7pp

Aspect Rank

164 of 861
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Craft Place

Craft is struggling to meet customer expectations. Use Realytics to know why

Craft Atmosphere and Décor

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

357 of 867
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Craft Cleanliness and Hygiene

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations, with a 36% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 96% last year to 60% this year.

Satisfaction Score

60%
36pp

Aspect Rank

63 of 826
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Craft Options for different visitors

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

58 of 849
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Satisfaction Score

Aspect Rank

32 of 850
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Craft Pricing

Craft is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 76% last year to 74% this year.

Craft Price

Jul '23Jun '24

Argentina

Craft is facing challenges in evolving its Price aspect, with a 2% decrease in customer satisfaction, dropping from 76% last year to 74% this year.

Satisfaction Score

74%
2pp

Aspect Rank

398 of 867
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Craft Service

Craft is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 93% to 90% this year.

Craft Dining Options

Jul '23Jun '24

Argentina

Use Realytics to know more about Craftlink

Satisfaction Score

Aspect Rank

92 of 867
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Craft Waiting Time

Jul '23Jun '24

Argentina

Craft is losing some of its appeal, with a concerning 15% decrease in satisfaction for Waiting Time dropping from 80% last year to 65% this year.

Satisfaction Score

65%
15pp

Aspect Rank

46 of 856
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Craft Order Processing

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations, with a 21% decrease in satisfaction in Order Processing aspect, falling from 47% last year to 26% this year.

Satisfaction Score

26%
21pp

Aspect Rank

78 of 860
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Craft Staff

Craft is struggling to meet customer expectations. Use Realytics to know why

Craft Staff Friendliness

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

151 of 865
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Craft Staff Attentiveness

Jul '23Jun '24

Argentina

Craft is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

164 of 867
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Craft Staff Members

Jul '23Jun '24

Argentina

Craft is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 84% last year to 77% this year.

Satisfaction Score

77%
7pp

Aspect Rank

188 of 867
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