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Reporting period: Apr '23Mar '24

Craft Overview

<10 Places
Restaurant

Brand Satisfaction

90%
2pp

Country Rank

Argentina
197 of 1 749

Category Rank

Restaurant
112 of 1 034

Rating Score

4.4

Sales Power

Sales Index

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Craft Brand Profile

Apr '23Mar '24

Argentina

Craft has a much lower satisfaction score for its Location compared to its other aspects. However, Craft has succeeded in its Staff aspect, with a 95% satisfaction score.

Staff
95%
2pp
Place
93%
1pp
Service
91%
Food and Drinks
87%
3pp
Pricing
76%
3pp
Location
0%
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Craft Food and Drinks

Craft is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 90% last year to 87% this year.

Craft Portion Size

Apr '23Mar '24

Argentina

Craft has shown an increase in Portion Size, with a jump from 60% last year to an impressive 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

309 of 1 026
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Craft Food Quality

Apr '23Mar '24

Argentina

Craft is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 66% last year to 63% this year.

Satisfaction Score

63%
3pp

Aspect Rank

247 of 1 034
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Craft Menu Selection

Apr '23Mar '24

Argentina

Craft is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 97% last year to 90% this year.

Satisfaction Score

90%
7pp

Aspect Rank

148 of 1 019
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Craft Dishes

Apr '23Mar '24

Argentina

Craft is facing challenges in evolving its Dishes aspect, with a 3% decrease in customer satisfaction, dropping from 85% last year to 82% this year.

Satisfaction Score

82%
3pp

Aspect Rank

369 of 1 034
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Craft Drinks

Apr '23Mar '24

Argentina

Craft is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Drinks aspect satisfaction score, dropping from 87% to 80% this year.

Satisfaction Score

80%
7pp

Aspect Rank

177 of 1 025
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Craft Location

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Craft Conveniently Situated

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

147 of 698
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Craft Views and Surroundings

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

219 of 672
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Craft Ease to Find

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

109 of 124
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Craft Place

Craft is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

332 of 1 033
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Craft Cleanliness and Hygiene

Apr '23Mar '24

Argentina

Craft is losing some of its appeal, with a concerning 31% decrease in satisfaction for Cleanliness and Hygiene dropping from 100% last year to 69% this year.

Satisfaction Score

69%
31pp

Aspect Rank

53 of 992
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Craft Restrooms

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

637 of 749
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Craft Options for different visitors

Apr '23Mar '24

Argentina

Craft is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

55 of 1 009
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Craft Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

199 of 759
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Craft Comfort

Apr '23Mar '24

Argentina

Craft continues to evolve, with a 10% increase in customer satisfaction of Comfort, climbing from 76% last year to 86% this year.

Satisfaction Score

86%
10pp

Aspect Rank

30 of 1 008
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Craft Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

233 of 859
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Craft Dining Area

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

673 of 937
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Craft Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

95 of 247
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Craft Pricing

Craft is struggling to meet customer expectations, with a 3% decrease in satisfaction in Pricing aspect, falling from 79% last year to 76% this year.

Craft Price

Apr '23Mar '24

Argentina

Craft is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 80% last year to 76% this year.

Satisfaction Score

76%
4pp

Aspect Rank

439 of 1 034
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Craft Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

258 of 729
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Craft Service

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Craft Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

764 of 860
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Craft Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

370 of 557
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Satisfaction Score

Aspect Rank

77 of 1 034
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Craft Waiting Time

Apr '23Mar '24

Argentina

Craft is facing challenges in evolving its Waiting Time aspect, with a 6% decrease in customer satisfaction, dropping from 76% last year to 70% this year.

Satisfaction Score

70%
6pp

Aspect Rank

30 of 1 028
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Craft Order Processing

Apr '23Mar '24

Argentina

Craft remains a consumer favourite, maintaining a consistent 37% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

37%

Aspect Rank

68 of 1 026
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Craft Staff

Craft is struggling to meet customer expectations. Use Realytics to know why

Craft Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

312 of 571
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Satisfaction Score

Aspect Rank

127 of 1 030
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Craft Staff Attentiveness

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

153 of 1 034
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Craft Staff Members

Apr '23Mar '24

Argentina

Craft is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff Members aspect satisfaction score, dropping from 84% to 74% this year.

Satisfaction Score

74%
10pp

Aspect Rank

225 of 1 034
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