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Reporting period: Aug '23Jul '24

CowoBongo Overview

<10 Places
Bar and Pub

Brand Satisfaction

78%
1pp

Country Rank

Argentina
948 of 1 381

Category Rank

Bar and Pub
195 of 271

Rating Score

3.7

Sales Power

Sales Index

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CowoBongo Brand Profile

Aug '23Jul '24

Argentina

CowoBongo has a much lower satisfaction score for its Service compared to its other aspects. However, CowoBongo has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
4pp
Place
88%
4pp
Food and Drinks
75%
6pp
Pricing
71%
7pp
Service
61%
11pp
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CowoBongo Satisfaction Trend

Feb '24Jul '24

Argentina

CowoBongo's brand satisfaction remains unchanged compared to the previous month and continues to stand at 100%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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CowoBongo Food and Drinks

CowoBongo is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 81% last year to 75% this year.

CowoBongo Portion Size

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

89 of 265
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CowoBongo Food Quality

Aug '23Jul '24

Argentina

CowoBongo remains a consumer favourite, maintaining a consistent 30% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

207 of 271
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CowoBongo Menu Selection

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

69 of 268
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CowoBongo Dishes

Aug '23Jul '24

Argentina

CowoBongo is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 64% last year to 63% this year.

Satisfaction Score

63%
1pp

Aspect Rank

214 of 270
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CowoBongo Drinks

Aug '23Jul '24

Argentina

CowoBongo is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 87% last year to 71% this year.

Satisfaction Score

71%
16pp

Aspect Rank

221 of 270
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CowoBongo Place

CowoBongo has shown an increase in Place, with a jump from 84% last year to an impressive 88% this year.

Satisfaction Score

Aspect Rank

85 of 271
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CowoBongo Cleanliness and Hygiene

Aug '23Jul '24

Argentina

CowoBongo is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

104 of 251
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CowoBongo Restrooms

Aug '23Jul '24

Argentina

CowoBongo remains a consumer favourite, maintaining a consistent 75% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

84 of 235
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CowoBongo Options for different visitors

Aug '23Jul '24

Argentina

CowoBongo is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

197 of 270
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CowoBongo Child-Friendly Conditions

Aug '23Jul '24

Argentina

CowoBongo remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

109 of 205
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CowoBongo Comfort

Aug '23Jul '24

Argentina

CowoBongo is still the go-to place for customers, as their Comfort score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

161 of 266
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CowoBongo Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

164 of 217
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CowoBongo Dining Area

Aug '23Jul '24

Argentina

CowoBongo remains a consumer favourite, maintaining a consistent 33% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

171 of 246
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CowoBongo Pricing

CowoBongo is facing challenges in evolving its Pricing aspect, with a 7% decrease in customer satisfaction, dropping from 78% last year to 71% this year.

CowoBongo Price

Aug '23Jul '24

Argentina

CowoBongo is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Price aspect satisfaction score, dropping from 82% to 68% this year.

Satisfaction Score

68%
14pp

Aspect Rank

157 of 271
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CowoBongo Promotions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

81 of 205
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CowoBongo Service

CowoBongo continues to evolve, with a 11% increase in customer satisfaction of Service, climbing from 50% last year to 61% this year.

CowoBongo Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

34 of 224
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CowoBongo Opening Hours

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

83 of 150
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CowoBongo Dining Options

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

68 of 270
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CowoBongo Waiting Time

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

236 of 268
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CowoBongo Order Processing

Aug '23Jul '24

Argentina

CowoBongo is still the go-to place for customers, as their Order Processing score remains high at 22%, consistent with last year's score.

Satisfaction Score

22%

Aspect Rank

200 of 266
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CowoBongo Staff

CowoBongo has successfully improved guest experience, as their "Staff" satisfaction score jumped from 85% last year to an 89% this year.

CowoBongo Staff Friendliness

Aug '23Jul '24

Argentina

CowoBongo remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

157 of 269
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Satisfaction Score

Aspect Rank

82 of 271
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CowoBongo Staff Members

Aug '23Jul '24

Argentina

CowoBongo is still the go-to place for customers, as their Staff Members score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

53 of 270
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