Colonial Brand Profile
Jul '23 — Jun '24
Argentina
Colonial has a much lower satisfaction score for its Pricing compared to its other aspects. However, Colonial has succeeded in its Food and Drinks aspect, with a 87% satisfaction score.
Colonial Satisfaction Trend
Jan '24 — Jun '24
Argentina
Colonial's brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Colonial Food and Drinks
Colonial is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 89% last year to 87% this year.
Colonial Dishes
Jul '23 — Jun '24
Argentina
Colonial is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 89% last year to 87% this year.
Satisfaction Score
Aspect Rank
Colonial Drinks
Jul '23 — Jun '24
Argentina
Satisfaction Score
Aspect Rank
Colonial Place
Colonial is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 79% last year to 61% this year.
Colonial Pricing
Colonial is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 53% last year to 51% this year.
Colonial Price
Jul '23 — Jun '24
Argentina
Colonial is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Price aspect satisfaction score, dropping from 51% to 49% this year.
Satisfaction Score
Aspect Rank
Colonial Service
Colonial is losing some of its appeal, with a concerning 10% decrease in satisfaction for Service dropping from 81% last year to 71% this year.
Colonial Staff
Colonial is struggling to meet customer expectations, with a 19% decrease in satisfaction in Staff aspect, falling from 86% last year to 67% this year.
Colonial Staff Attentiveness
Jul '23 — Jun '24
Argentina
Colonial is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 92% last year to 71% this year.
Satisfaction Score
Aspect Rank