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Reporting period: Jul '23Jun '24

Coffee Mule Overview

<10 Places
Restaurant

Brand Satisfaction

83%
3pp

Country Rank

Argentina
654 of 1 434

Category Rank

Restaurant
396 of 867

Rating Score

4.1

Sales Power

Sales Index

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Coffee Mule Brand Profile

Jul '23Jun '24

Argentina

Coffee Mule has a much lower satisfaction score for its Service compared to its other aspects. However, Coffee Mule has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Place
87%
1pp
Pricing
85%
8pp
Staff
84%
4pp
Food and Drinks
80%
4pp
Service
70%
8pp
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Coffee Mule Satisfaction Trend

Jan '24Jun '24

Argentina

Coffee Mule's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Coffee Mule Food and Drinks

Coffee Mule has shown an increase in Food and Drinks, with a jump from 76% last year to an impressive 80% this year.

Coffee Mule Portion Size

Jul '23Jun '24

Argentina

Coffee Mule remains a consumer favourite, maintaining a consistent 85% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

247 of 860
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Coffee Mule Food Quality

Jul '23Jun '24

Argentina

Coffee Mule is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food Quality dropping from 42% last year to 33% this year.

Satisfaction Score

33%
9pp

Aspect Rank

524 of 867
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Satisfaction Score

Aspect Rank

44 of 853
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Coffee Mule Dishes

Jul '23Jun '24

Argentina

Coffee Mule continues to evolve, with a 7% increase in customer satisfaction of Dishes, climbing from 67% last year to 74% this year.

Satisfaction Score

74%
7pp

Aspect Rank

520 of 867
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Coffee Mule Drinks

Jul '23Jun '24

Argentina

Coffee Mule has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 69% last year to an 81% this year.

Satisfaction Score

81%
12pp

Aspect Rank

154 of 861
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Coffee Mule Location

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Coffee Mule Conveniently Situated

Jul '23Jun '24

Argentina

Use Realytics to know more about Coffee Mulelink

Satisfaction Score

Aspect Rank

219 of 599
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Coffee Mule Views and Surroundings

Jul '23Jun '24

Argentina

Use Realytics to know more about Coffee Mulelink

Satisfaction Score

Aspect Rank

178 of 578
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Coffee Mule Place

Coffee Mule is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 88% last year to 87% this year.

Coffee Mule Atmosphere and Décor

Jul '23Jun '24

Argentina

Use Realytics to know more about Coffee Mulelink

Satisfaction Score

Aspect Rank

303 of 867
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Coffee Mule Cleanliness and Hygiene

Jul '23Jun '24

Argentina

Coffee Mule is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

67 of 826
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Coffee Mule Comfort

Jul '23Jun '24

Argentina

Coffee Mule is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 80% last year to 57% this year.

Satisfaction Score

57%
23pp

Aspect Rank

87 of 850
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Coffee Mule Pricing

Coffee Mule continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 77% to 85% this year.

Coffee Mule Price

Jul '23Jun '24

Argentina

Coffee Mule has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Price rising from 78% to 85% this year.

Satisfaction Score

85%
7pp

Aspect Rank

206 of 867
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Coffee Mule Service

Coffee Mule has shown an increase in Service, with a jump from 62% last year to an impressive 70% this year.

Satisfaction Score

Aspect Rank

86 of 867
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Coffee Mule Waiting Time

Jul '23Jun '24

Argentina

Coffee Mule continues to evolve, with a 9% increase in customer satisfaction of Waiting Time, climbing from 16% last year to 25% this year.

Satisfaction Score

25%
9pp

Aspect Rank

166 of 856
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Coffee Mule Staff

Coffee Mule has successfully improved guest experience, as their "Staff" satisfaction score jumped from 80% last year to an 84% this year.

Coffee Mule Staff Friendliness

Jul '23Jun '24

Argentina

Coffee Mule is facing challenges in evolving its Staff Friendliness aspect, with a 17% decrease in customer satisfaction, dropping from 90% last year to 73% this year.

Satisfaction Score

73%
17pp

Aspect Rank

256 of 865
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Satisfaction Score

Aspect Rank

300 of 867
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Coffee Mule Staff Members

Jul '23Jun '24

Argentina

Coffee Mule continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 54% to 57% this year.

Satisfaction Score

57%
3pp

Aspect Rank

321 of 867
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