Coffee convent Overview

Coffee convent is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 44% this year.

Coffee convent has shown an increase in Dishes, with a jump from 79% last year to an impressive 83% this year.

Coffee convent is facing challenges in evolving its Drinks aspect, with a 4% decrease in customer satisfaction, dropping from 89% last year to 85% this year.

Coffee convent is losing some of its appeal, with a concerning 20% decrease in satisfaction for Comfort dropping from 100% last year to 80% this year.

Coffee convent remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Coffee convent is still the go-to place for customers, as their Staff Friendliness score remains high at 63%, consistent with last year's score.

Coffee convent is facing challenges in evolving its Staff Members aspect, with a 4% decrease in customer satisfaction, dropping from 60% last year to 56% this year.