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Reporting period: Jul '23Jun '24

Casa Lucca Overview

<10 Places
Restaurant

Brand Satisfaction

73%
1pp

Country Rank

Argentina
1 161 of 1 434

Category Rank

Restaurant
702 of 867

Rating Score

3.7

Sales Power

Sales Index

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Casa Lucca Brand Profile

Jul '23Jun '24

Argentina

Casa Lucca has a much lower satisfaction score for its Service compared to its other aspects. However, Casa Lucca has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
1pp
Staff
73%
4pp
Pricing
69%
Place
68%
6pp
Service
57%
3pp
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Casa Lucca Satisfaction Trend

Jan '24Jun '24

Argentina

Casa Lucca's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Casa Lucca Food and Drinks

Casa Lucca is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 80% last year to 79% this year.

Casa Lucca Food Quality

Jul '23Jun '24

Argentina

Casa Lucca is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 51% last year to 48% this year.

Satisfaction Score

48%
3pp

Aspect Rank

371 of 867
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Casa Lucca Dishes

Jul '23Jun '24

Argentina

Casa Lucca is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 77% last year to 67% this year.

Satisfaction Score

67%
10pp

Aspect Rank

648 of 867
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Casa Lucca Place

Casa Lucca is facing challenges in evolving its Place aspect, with a 6% decrease in customer satisfaction, dropping from 74% last year to 68% this year.

Casa Lucca Atmosphere and Décor

Jul '23Jun '24

Argentina

Casa Lucca is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Atmosphere and Décor aspect satisfaction score, dropping from 96% to 87% this year.

Satisfaction Score

87%
9pp

Aspect Rank

714 of 867
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Casa Lucca Pricing

Casa Lucca remains a consumer favourite, maintaining a consistent 69% satisfaction score in Pricing aspect for both this year and last year.

Casa Lucca Price

Jul '23Jun '24

Argentina

Casa Lucca is losing some of its appeal, with a concerning 1% decrease in satisfaction for Price dropping from 70% last year to 69% this year.

Satisfaction Score

69%
1pp

Aspect Rank

479 of 867
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Casa Lucca Service

Casa Lucca has shown an increase in Service, with a jump from 54% last year to an impressive 57% this year.

Casa Lucca Staff

Casa Lucca is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff aspect, falling from 77% last year to 73% this year.

Casa Lucca Staff Attentiveness

Jul '23Jun '24

Argentina

Casa Lucca is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 87% last year to 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

651 of 867
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