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Reporting period: Apr '23Mar '24

Café Martínez Overview

100+ Places
Coffee Shop

Brand Satisfaction

74%
1pp

Country Rank

Argentina
3 of 5

Category Rank

Coffee Shop
1 of 2

Rating Score

3.7

Sales Power

Sales Index

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Café Martínez Brand Profile

Apr '23Mar '24

Argentina

Café Martínez has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Martínez has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
1pp
Staff
83%
2pp
Place
79%
1pp
Food and Drinks
75%
Service
72%
4pp
Pricing
32%
2pp
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Café Martínez Food and Drinks

Café Martínez remains a consumer favourite, maintaining a consistent 75% satisfaction score in Food and Drinks aspect for both this year and last year.

Café Martínez Portion Size

Apr '23Mar '24

Argentina

Café Martínez has shown an increase in Portion Size, with a jump from 61% last year to an impressive 67% this year.

Satisfaction Score

67%
6pp

Aspect Rank

1 of 2
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Café Martínez Food Quality

Apr '23Mar '24

Argentina

Café Martínez is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food Quality dropping from 44% last year to 39% this year.

Satisfaction Score

39%
5pp

Aspect Rank

2 of 2
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Café Martínez Menu Selection

Apr '23Mar '24

Argentina

Café Martínez is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

1 of 2
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Café Martínez Dishes

Apr '23Mar '24

Argentina

Café Martínez is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 66% last year to 65% this year.

Satisfaction Score

65%
1pp

Aspect Rank

1 of 2
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Café Martínez Drinks

Apr '23Mar '24

Argentina

Café Martínez remains a consumer favourite, maintaining a consistent 80% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

1 of 2
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Café Martínez Cuisines

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Location

Café Martínez is one of the most promising brand to delight customers. Use Realytics to know more

Café Martínez Parking

Apr '23Mar '24

Argentina

Café Martínez is losing its edge, with a noticeable decrease in guest satisfaction in Parking aspect, down from 63% last year to 52% this year.

Satisfaction Score

52%
11pp

Aspect Rank

2 of 2
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Café Martínez Conveniently Situated

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

2 of 2
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Café Martínez Views and Surroundings

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Ease to Find

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Transport Accessibility

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Place

Café Martínez is facing challenges in evolving its Place aspect, with a 1% decrease in customer satisfaction, dropping from 80% last year to 79% this year.

Café Martínez Atmosphere and Décor

Apr '23Mar '24

Argentina

Café Martínez is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Cleanliness and Hygiene

Apr '23Mar '24

Argentina

Café Martínez is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 75% to 67% this year.

Satisfaction Score

67%
8pp

Aspect Rank

1 of 2
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Café Martínez Restrooms

Apr '23Mar '24

Argentina

Café Martínez continues to evolve, with a 3% increase in customer satisfaction of Restrooms, climbing from 59% last year to 62% this year.

Satisfaction Score

62%
3pp

Aspect Rank

1 of 2
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Café Martínez Options for different visitors

Apr '23Mar '24

Argentina

Café Martínez has successfully improved guest experience, as their "Options for different visitors" satisfaction score jumped from 84% last year to an 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

1 of 2
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Café Martínez Child-Friendly Conditions

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Comfort

Apr '23Mar '24

Argentina

Café Martínez is still the go-to place for customers, as their Comfort score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

2 of 2
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Café Martínez Dining Area

Apr '23Mar '24

Argentina

Café Martínez is losing some of its appeal, with a concerning 9% decrease in satisfaction for Dining Area dropping from 56% last year to 47% this year.

Satisfaction Score

47%
9pp

Aspect Rank

1 of 2
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Café Martínez Work and study friendly

Apr '23Mar '24

Argentina

Café Martínez continues to improve, with a notable increase in customer satisfaction for their Work and study friendly aspect, rising from 78% to 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

1 of 2
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Café Martínez Pricing

Café Martínez is struggling to meet customer expectations, with a 2% decrease in satisfaction in Pricing aspect, falling from 34% last year to 32% this year.

Café Martínez Price

Apr '23Mar '24

Argentina

Café Martínez is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 33% last year to 30% this year.

Satisfaction Score

30%
3pp

Aspect Rank

2 of 2
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Café Martínez Promotions

Apr '23Mar '24

Argentina

Café Martínez remains a consumer favourite, maintaining a consistent 65% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

2 of 2
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Café Martínez Service

Café Martínez has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Service rising from 68% to 72% this year.

Café Martínez Billing and Payment

Apr '23Mar '24

Argentina

Café Martínez is facing challenges in evolving its Billing and Payment aspect, with a 7% decrease in customer satisfaction, dropping from 27% last year to 20% this year.

Satisfaction Score

20%
7pp

Aspect Rank

1 of 2
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Café Martínez Opening Hours

Apr '23Mar '24

Argentina

Café Martínez has shown an increase in Opening Hours, with a jump from 13% last year to an impressive 33% this year.

Satisfaction Score

33%
20pp

Aspect Rank

1 of 2
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Café Martínez Dining Options

Apr '23Mar '24

Argentina

Café Martínez is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Dining Options aspect satisfaction score, dropping from 88% to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

2 of 2
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Café Martínez Online Facilities

Apr '23Mar '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Waiting Time

Apr '23Mar '24

Argentina

Café Martínez continues to evolve, with a 4% increase in customer satisfaction of Waiting Time, climbing from 18% last year to 22% this year.

Satisfaction Score

22%
4pp

Aspect Rank

1 of 2
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Café Martínez Order Processing

Apr '23Mar '24

Argentina

Café Martínez has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 28% last year to an 32% this year.

Satisfaction Score

32%
4pp

Aspect Rank

1 of 2
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Café Martínez Staff

Café Martínez continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 81% to 83% this year.

Café Martínez Staff Competence

Apr '23Mar '24

Argentina

Café Martínez has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Staff Competence rising from 46% to 48% this year.

Satisfaction Score

48%
2pp

Aspect Rank

1 of 2
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Café Martínez Staff Friendliness

Apr '23Mar '24

Argentina

Café Martínez has shown an increase in Staff Friendliness, with a jump from 76% last year to an impressive 83% this year.

Satisfaction Score

83%
7pp

Aspect Rank

1 of 2
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Café Martínez Staff Attentiveness

Apr '23Mar '24

Argentina

Café Martínez continues to evolve, with a 2% increase in customer satisfaction of Staff Attentiveness, climbing from 87% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Staff Members

Apr '23Mar '24

Argentina

Café Martínez has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 52% last year to an 56% this year.

Satisfaction Score

56%
4pp

Aspect Rank

1 of 2
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