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Reporting period: Jul '23Jun '24

Café Martínez Overview

100+ Places
Coffee Shop

Brand Satisfaction

77%
4pp

Country Rank

Argentina
3 of 5

Category Rank

Coffee Shop
1 of 2

Rating Score

3.8

Sales Power

Sales Index

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Café Martínez Brand Profile

Jul '23Jun '24

Argentina

Café Martínez has a much lower satisfaction score for its Pricing compared to its other aspects. However, Café Martínez has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
3pp
Staff
86%
6pp
Place
82%
3pp
Service
79%
13pp
Food and Drinks
76%
2pp
Pricing
30%
5pp
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Café Martínez Satisfaction Trend

Jan '24Jun '24

Argentina

Café Martínez's brand satisfaction remains unchanged compared to the previous month and continues to stand at 85%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Café Martínez Food and Drinks

Café Martínez has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 76% this year.

Café Martínez Portion Size

Jul '23Jun '24

Argentina

Café Martínez continues to evolve, with a 8% increase in customer satisfaction of Portion Size, climbing from 60% last year to 68% this year.

Satisfaction Score

68%
8pp

Aspect Rank

1 of 2
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Café Martínez Food Quality

Jul '23Jun '24

Argentina

Café Martínez is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 43% last year to 41% this year.

Satisfaction Score

41%
2pp

Aspect Rank

1 of 2
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Café Martínez Menu Selection

Jul '23Jun '24

Argentina

Café Martínez has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 88% last year to an 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

1 of 2
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Café Martínez Dishes

Jul '23Jun '24

Argentina

Café Martínez continues to improve, with a notable increase in customer satisfaction for their Dishes aspect, rising from 64% to 65% this year.

Satisfaction Score

65%
1pp

Aspect Rank

1 of 2
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Café Martínez Drinks

Jul '23Jun '24

Argentina

Café Martínez has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Drinks rising from 80% to 81% this year.

Satisfaction Score

81%
1pp

Aspect Rank

1 of 2
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Café Martínez Location

Café Martínez is one of the most promising brand to delight customers. Use Realytics to know more

Café Martínez Parking

Jul '23Jun '24

Argentina

Café Martínez has shown an increase in Parking, with a jump from 53% last year to an impressive 55% this year.

Satisfaction Score

55%
2pp

Aspect Rank

2 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Views and Surroundings

Jul '23Jun '24

Argentina

Café Martínez is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Place

Café Martínez continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 79% last year to 82% this year.

Café Martínez Atmosphere and Décor

Jul '23Jun '24

Argentina

Use Realytics to know more about Café Martínezlink

Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Cleanliness and Hygiene

Jul '23Jun '24

Argentina

Café Martínez is struggling to meet customer expectations, with a 2% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 72% last year to 70% this year.

Satisfaction Score

70%
2pp

Aspect Rank

1 of 2
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Café Martínez Restrooms

Jul '23Jun '24

Argentina

Café Martínez has successfully improved guest experience, as their "Restrooms" satisfaction score jumped from 57% last year to an 66% this year.

Satisfaction Score

66%
9pp

Aspect Rank

1 of 2
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Café Martínez Options for different visitors

Jul '23Jun '24

Argentina

Café Martínez is losing its edge, with a noticeable decrease in guest satisfaction in Options for different visitors aspect, down from 84% last year to 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

1 of 2
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Café Martínez Child-Friendly Conditions

Jul '23Jun '24

Argentina

Café Martínez remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

1 of 2
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Café Martínez Comfort

Jul '23Jun '24

Argentina

Café Martínez continues to improve, with a notable increase in customer satisfaction for their Comfort aspect, rising from 76% to 77% this year.

Satisfaction Score

77%
1pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

2 of 2
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Café Martínez Dining Area

Jul '23Jun '24

Argentina

Café Martínez is facing challenges in evolving its Dining Area aspect, with a 9% decrease in customer satisfaction, dropping from 55% last year to 46% this year.

Satisfaction Score

46%
9pp

Aspect Rank

1 of 2
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Café Martínez Work and study friendly

Jul '23Jun '24

Argentina

Café Martínez is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Work and study friendly aspect satisfaction score, dropping from 82% to 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

1 of 2
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Café Martínez Pricing

Café Martínez is losing some of its appeal, with a concerning 5% decrease in satisfaction for Pricing dropping from 35% last year to 30% this year.

Café Martínez Price

Jul '23Jun '24

Argentina

Café Martínez is struggling to meet customer expectations, with a 5% decrease in satisfaction in Price aspect, falling from 34% last year to 29% this year.

Satisfaction Score

29%
5pp

Aspect Rank

2 of 2
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Café Martínez Promotions

Jul '23Jun '24

Argentina

Café Martínez is losing its edge, with a noticeable decrease in guest satisfaction in Promotions aspect, down from 69% last year to 61% this year.

Satisfaction Score

61%
8pp

Aspect Rank

2 of 2
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Café Martínez Service

Café Martínez has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Service rising from 66% to 79% this year.

Café Martínez Billing and Payment

Jul '23Jun '24

Argentina

Café Martínez is facing challenges in evolving its Billing and Payment aspect, with a 4% decrease in customer satisfaction, dropping from 25% last year to 21% this year.

Satisfaction Score

21%
4pp

Aspect Rank

1 of 2
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Café Martínez Opening Hours

Jul '23Jun '24

Argentina

Café Martínez has shown an increase in Opening Hours, with a jump from 13% last year to an impressive 48% this year.

Satisfaction Score

48%
35pp

Aspect Rank

1 of 2
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Café Martínez Dining Options

Jul '23Jun '24

Argentina

Café Martínez continues to evolve, with a 2% increase in customer satisfaction of Dining Options, climbing from 87% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

1 of 2
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Café Martínez Waiting Time

Jul '23Jun '24

Argentina

Café Martínez has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 18% last year to an 26% this year.

Satisfaction Score

26%
8pp

Aspect Rank

1 of 2
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Café Martínez Order Processing

Jul '23Jun '24

Argentina

Café Martínez continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 30% to 37% this year.

Satisfaction Score

37%
7pp

Aspect Rank

1 of 2
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Café Martínez Staff

Café Martínez has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Staff rising from 80% to 86% this year.

Café Martínez Staff Competence

Jul '23Jun '24

Argentina

Café Martínez has shown an increase in Staff Competence, with a jump from 55% last year to an impressive 56% this year.

Satisfaction Score

56%
1pp

Aspect Rank

1 of 2
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Café Martínez Staff Friendliness

Jul '23Jun '24

Argentina

Café Martínez continues to evolve, with a 10% increase in customer satisfaction of Staff Friendliness, climbing from 76% last year to 86% this year.

Satisfaction Score

86%
10pp

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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Café Martínez Staff Members

Jul '23Jun '24

Argentina

Café Martínez has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 52% last year to an 59% this year.

Satisfaction Score

59%
7pp

Aspect Rank

1 of 2
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