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Reporting period: Apr '23Mar '24

Bonafide Overview

100+ Places
Cafe

Brand Satisfaction

79%
3pp

Country Rank

Argentina
1 of 5

Category Rank

Cafe
1 of 1

Rating Score

3.8

Sales Power

Sales Index

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Bonafide Brand Profile

Apr '23Mar '24

Argentina

Bonafide has a much lower satisfaction score for its Pricing compared to its other aspects. However, Bonafide has succeeded in its Location aspect, with a 91% satisfaction score.

Location
91%
3pp
Staff
82%
4pp
Place
80%
Food and Drinks
79%
4pp
Service
78%
Pricing
65%
4pp
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Bonafide Food and Drinks

Bonafide is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 83% last year to 79% this year.

Bonafide Portion Size

Apr '23Mar '24

Argentina

Bonafide is struggling to meet customer expectations, with a 17% decrease in satisfaction in Portion Size aspect, falling from 81% last year to 64% this year.

Satisfaction Score

64%
17pp

Aspect Rank

1 of 1
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Bonafide Food Quality

Apr '23Mar '24

Argentina

Bonafide is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 61% last year to 50% this year.

Satisfaction Score

50%
11pp

Aspect Rank

1 of 1
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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Dishes

Apr '23Mar '24

Argentina

Bonafide is facing challenges in evolving its Dishes aspect, with a 5% decrease in customer satisfaction, dropping from 77% last year to 72% this year.

Satisfaction Score

72%
5pp

Aspect Rank

1 of 1
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Bonafide Drinks

Apr '23Mar '24

Argentina

Bonafide is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Drinks aspect satisfaction score, dropping from 87% to 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

1 of 1
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Bonafide Location

Bonafide is struggling to meet customer expectations. Use Realytics to know why

Bonafide Parking

Apr '23Mar '24

Argentina

Bonafide remains a consumer favourite, maintaining a consistent 69% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

1 of 1
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Bonafide Conveniently Situated

Apr '23Mar '24

Argentina

Bonafide is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 1
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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Transport Accessibility

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Place

Bonafide is still the go-to place for customers, as their Place score remains high at 80%, consistent with last year's score.

Bonafide Atmosphere and Décor

Apr '23Mar '24

Argentina

Bonafide is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Cleanliness and Hygiene

Apr '23Mar '24

Argentina

Bonafide is losing some of its appeal, with a concerning 2% decrease in satisfaction for Cleanliness and Hygiene dropping from 63% last year to 61% this year.

Satisfaction Score

61%
2pp

Aspect Rank

1 of 1
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Bonafide Restrooms

Apr '23Mar '24

Argentina

Bonafide has shown an increase in Restrooms, with a jump from 69% last year to an impressive 72% this year.

Satisfaction Score

72%
3pp

Aspect Rank

1 of 1
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Bonafide Options for different visitors

Apr '23Mar '24

Argentina

Bonafide is struggling to meet customer expectations, with a 5% decrease in satisfaction in Options for different visitors aspect, falling from 91% last year to 86% this year.

Satisfaction Score

86%
5pp

Aspect Rank

1 of 1
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Bonafide Child-Friendly Conditions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Comfort

Apr '23Mar '24

Argentina

Bonafide is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 81% last year to 80% this year.

Satisfaction Score

80%
1pp

Aspect Rank

1 of 1
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Bonafide Venue Congestion

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Dining Area

Apr '23Mar '24

Argentina

Bonafide is facing challenges in evolving its Dining Area aspect, with a 5% decrease in customer satisfaction, dropping from 45% last year to 40% this year.

Satisfaction Score

40%
5pp

Aspect Rank

1 of 1
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Bonafide Work and study friendly

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Pricing

Bonafide is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Pricing aspect satisfaction score, dropping from 69% to 65% this year.

Bonafide Price

Apr '23Mar '24

Argentina

Bonafide is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 67% last year to 64% this year.

Satisfaction Score

64%
3pp

Aspect Rank

1 of 1
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Bonafide Promotions

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Service

Bonafide remains a consumer favourite, maintaining a consistent 78% satisfaction score in Service aspect for both this year and last year.

Bonafide Billing and Payment

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Opening Hours

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Dining Options

Apr '23Mar '24

Argentina

Bonafide is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dining Options aspect, falling from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

1 of 1
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Bonafide Waiting Time

Apr '23Mar '24

Argentina

Bonafide continues to evolve, with a 3% increase in customer satisfaction of Waiting Time, climbing from 25% last year to 28% this year.

Satisfaction Score

28%
3pp

Aspect Rank

1 of 1
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Bonafide Order Processing

Apr '23Mar '24

Argentina

Bonafide has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 33% last year to an 49% this year.

Satisfaction Score

49%
16pp

Aspect Rank

1 of 1
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Bonafide Staff

Bonafide is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 86% last year to 82% this year.

Bonafide Staff Competence

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Staff Friendliness

Apr '23Mar '24

Argentina

Bonafide continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 81% to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

1 of 1
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Bonafide Staff Attentiveness

Apr '23Mar '24

Argentina

Bonafide is facing challenges in evolving its Staff Attentiveness aspect, with a 3% decrease in customer satisfaction, dropping from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

1 of 1
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Bonafide Staff Avaliability

Apr '23Mar '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 1
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Bonafide Staff Members

Apr '23Mar '24

Argentina

Bonafide has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Staff Members rising from 53% to 58% this year.

Satisfaction Score

58%
5pp

Aspect Rank

1 of 1
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