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Reporting period: Aug '23Jul '24

BOCATTO Overview

<10 Places
Restaurant

Brand Satisfaction

90%
2pp

Country Rank

Argentina
247 of 1 381

Category Rank

Restaurant
153 of 841

Rating Score

4.4

Sales Power

Sales Index

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BOCATTO Brand Profile

Aug '23Jul '24

Argentina

BOCATTO has a much lower satisfaction score for its Place compared to its other aspects. However, BOCATTO has succeeded in its Pricing aspect, with a 94% satisfaction score.

Pricing
94%
1pp
Food and Drinks
90%
1pp
Service
89%
12pp
Staff
86%
1pp
Place
81%
3pp
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BOCATTO Satisfaction Trend

Feb '24Jul '24

Argentina

BOCATTO's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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BOCATTO Food and Drinks

BOCATTO is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 91% last year to 90% this year.

BOCATTO Portion Size

Aug '23Jul '24

Argentina

BOCATTO is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 92% last year to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

470 of 832
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BOCATTO Food Quality

Aug '23Jul '24

Argentina

BOCATTO is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 71% last year to 58% this year.

Satisfaction Score

58%
13pp

Aspect Rank

309 of 841
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Satisfaction Score

Aspect Rank

435 of 831
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BOCATTO Dishes

Aug '23Jul '24

Argentina

BOCATTO is facing challenges in evolving its Dishes aspect, with a 2% decrease in customer satisfaction, dropping from 83% last year to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

352 of 841
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BOCATTO Drinks

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

92 of 837
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BOCATTO Place

BOCATTO has shown an increase in Place, with a jump from 78% last year to an impressive 81% this year.

BOCATTO Atmosphere and Décor

Aug '23Jul '24

Argentina

BOCATTO is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

699 of 841
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BOCATTO Cleanliness and Hygiene

Aug '23Jul '24

Argentina

BOCATTO remains a consumer favourite, maintaining a consistent 75% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

274 of 802
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BOCATTO Restrooms

Aug '23Jul '24

Argentina

Use Realytics to know more about BOCATTOlink

Satisfaction Score

Aspect Rank

549 of 722
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BOCATTO Options for different visitors

Aug '23Jul '24

Argentina

Use Realytics to know more about BOCATTOlink

Satisfaction Score

Aspect Rank

418 of 827
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BOCATTO Comfort

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

87 of 820
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BOCATTO Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

254 of 669
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BOCATTO Pricing

BOCATTO is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

69 of 841
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BOCATTO Promotions

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

303 of 626
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BOCATTO Service

BOCATTO continues to evolve, with a 12% increase in customer satisfaction of Service, climbing from 77% last year to 89% this year.

BOCATTO Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

62 of 716
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BOCATTO Dining Options

Aug '23Jul '24

Argentina

BOCATTO is still the go-to place for customers, as their Dining Options score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

465 of 841
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BOCATTO Waiting Time

Aug '23Jul '24

Argentina

BOCATTO has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 43% last year to an 59% this year.

Satisfaction Score

59%
16pp

Aspect Rank

163 of 834
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BOCATTO Order Processing

Aug '23Jul '24

Argentina

BOCATTO remains a consumer favourite, maintaining a consistent 25% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

586 of 835
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BOCATTO Staff

BOCATTO continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 85% to 86% this year.

BOCATTO Staff Competence

Aug '23Jul '24

Argentina

Use Realytics to know more about BOCATTOlink

Satisfaction Score

Aspect Rank

9 of 482
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BOCATTO Staff Friendliness

Aug '23Jul '24

Argentina

BOCATTO is still the go-to place for customers, as their Staff Friendliness score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

771 of 839
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Satisfaction Score

Aspect Rank

90 of 841
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BOCATTO Staff Avaliability

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

1 of 200
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BOCATTO Staff Members

Aug '23Jul '24

Argentina

BOCATTO has demonstrated resilience in the industry, with a 30% increase in customer satisfaction for Staff Members rising from 37% to 67% this year.

Satisfaction Score

67%
30pp

Aspect Rank

411 of 841
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