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Reporting period: Aug '23Jul '24

Benja's Overview

<10 Places
Restaurant

Brand Satisfaction

78%
1pp

Country Rank

Argentina
928 of 1 381

Category Rank

Restaurant
556 of 841

Rating Score

3.9

Sales Power

Sales Index

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Benja's Brand Profile

Aug '23Jul '24

Argentina

Benja's has a much lower satisfaction score for its Place compared to its other aspects. However, Benja's has succeeded in its Pricing aspect, with a 86% satisfaction score.

Pricing
86%
5pp
Food and Drinks
77%
4pp
Staff
76%
8pp
Service
74%
6pp
Place
72%
2pp
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Benja's Satisfaction Trend

Feb '24Jul '24

Argentina

Benja's's brand satisfaction has decreased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Benja's Food and Drinks

Benja's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 81% last year to 77% this year.

Satisfaction Score

Aspect Rank

353 of 832
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Benja's Food Quality

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 44% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

514 of 841
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Benja's Menu Selection

Aug '23Jul '24

Argentina

Benja's is still the go-to place for customers, as their Menu Selection score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

601 of 831
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Benja's Dishes

Aug '23Jul '24

Argentina

Benja's is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 74% last year to 73% this year.

Satisfaction Score

73%
1pp

Aspect Rank

525 of 841
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Benja's Drinks

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 55% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

55%

Aspect Rank

691 of 837
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Benja's Place

Benja's has shown an increase in Place, with a jump from 70% last year to an impressive 72% this year.

Benja's Atmosphere and Décor

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

142 of 841
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Benja's Cleanliness and Hygiene

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

92 of 802
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Benja's Restrooms

Aug '23Jul '24

Argentina

Benja's is still the go-to place for customers, as their Restrooms score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

377 of 722
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Benja's Options for different visitors

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 80% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

585 of 827
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Benja's Child-Friendly Conditions

Aug '23Jul '24

Argentina

Benja's is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

294 of 614
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Benja's Comfort

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

387 of 820
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Benja's Venue Congestion

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

491 of 669
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Benja's Dining Area

Aug '23Jul '24

Argentina

Use Realytics to know more about Benja'slink

Satisfaction Score

Aspect Rank

604 of 759
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Benja's Pricing

Benja's continues to evolve, with a 5% increase in customer satisfaction of Pricing, climbing from 81% last year to 86% this year.

Benja's Price

Aug '23Jul '24

Argentina

Benja's has successfully improved guest experience, as their "Price" satisfaction score jumped from 85% last year to an 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

185 of 841
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Benja's Promotions

Aug '23Jul '24

Argentina

Benja's is still the go-to place for customers, as their Promotions score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

365 of 626
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Benja's Service

Benja's continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 68% to 74% this year.

Benja's Billing and Payment

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

524 of 716
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Benja's Opening Hours

Aug '23Jul '24

Argentina

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Satisfaction Score

Aspect Rank

35 of 448
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Benja's Dining Options

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 73% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

643 of 841
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Benja's Waiting Time

Aug '23Jul '24

Argentina

Benja's is still the go-to place for customers, as their Waiting Time score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

245 of 834
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Benja's Order Processing

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 30% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

544 of 835
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Benja's Staff

Benja's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 84% last year to 76% this year.

Benja's Staff Friendliness

Aug '23Jul '24

Argentina

Benja's is still the go-to place for customers, as their Staff Friendliness score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

701 of 839
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Satisfaction Score

Aspect Rank

283 of 841
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Benja's Staff Members

Aug '23Jul '24

Argentina

Benja's remains a consumer favourite, maintaining a consistent 36% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

784 of 841
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