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Reporting period: Aug '23Jul '24

Alicia Overview

<10 Places
Restaurant

Brand Satisfaction

75%
4pp

Country Rank

Argentina
1 059 of 1 381

Category Rank

Restaurant
635 of 841

Rating Score

3.7

Sales Power

Sales Index

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Alicia Brand Profile

Aug '23Jul '24

Argentina

Alicia has a much lower satisfaction score for its Pricing compared to its other aspects. However, Alicia has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
3pp
Food and Drinks
78%
6pp
Staff
74%
2pp
Service
67%
2pp
Pricing
48%
9pp
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Alicia Satisfaction Trend

Feb '24Jul '24

Argentina

Alicia's brand satisfaction has decreased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Alicia Food and Drinks

Alicia has shown an increase in Food and Drinks, with a jump from 72% last year to an impressive 78% this year.

Alicia Portion Size

Aug '23Jul '24

Argentina

Alicia remains a consumer favourite, maintaining a consistent 86% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

522 of 832
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Alicia Food Quality

Aug '23Jul '24

Argentina

Alicia continues to evolve, with a 14% increase in customer satisfaction of Food Quality, climbing from 33% last year to 47% this year.

Satisfaction Score

47%
14pp

Aspect Rank

475 of 841
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Alicia Menu Selection

Aug '23Jul '24

Argentina

Alicia is losing some of its appeal, with a concerning 28% decrease in satisfaction for Menu Selection dropping from 85% last year to 57% this year.

Satisfaction Score

57%
28pp

Aspect Rank

782 of 831
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Alicia Dishes

Aug '23Jul '24

Argentina

Alicia has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 69% this year.

Satisfaction Score

69%
3pp

Aspect Rank

606 of 841
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Satisfaction Score

Aspect Rank

219 of 837
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Alicia Place

Alicia continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 80% to 83% this year.

Satisfaction Score

Aspect Rank

580 of 841
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Alicia Cleanliness and Hygiene

Aug '23Jul '24

Argentina

Alicia is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

476 of 802
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Alicia Restrooms

Aug '23Jul '24

Argentina

Use Realytics to know more about Alicialink

Satisfaction Score

Aspect Rank

1 of 722
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Alicia Options for different visitors

Aug '23Jul '24

Argentina

Alicia remains a consumer favourite, maintaining a consistent 83% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

563 of 827
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Alicia Child-Friendly Conditions

Aug '23Jul '24

Argentina

Alicia is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

308 of 614
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Alicia Comfort

Aug '23Jul '24

Argentina

Alicia remains a consumer favourite, maintaining a consistent 69% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

371 of 820
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Alicia Venue Congestion

Aug '23Jul '24

Argentina

Alicia is still the go-to place for customers, as their Venue Congestion score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

131 of 669
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Alicia Dining Area

Aug '23Jul '24

Argentina

Alicia remains a consumer favourite, maintaining a consistent 60% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

345 of 759
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Alicia Pricing

Alicia has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Pricing rising from 39% to 48% this year.

Alicia Price

Aug '23Jul '24

Argentina

Alicia has shown an increase in Price, with a jump from 38% last year to an impressive 48% this year.

Satisfaction Score

48%
10pp

Aspect Rank

687 of 841
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Alicia Promotions

Aug '23Jul '24

Argentina

Alicia is still the go-to place for customers, as their Promotions score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

434 of 626
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Alicia Service

Alicia continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 65% last year to 67% this year.

Satisfaction Score

Aspect Rank

305 of 841
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Satisfaction Score

Aspect Rank

776 of 834
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Alicia Order Processing

Aug '23Jul '24

Argentina

Alicia remains a consumer favourite, maintaining a consistent 40% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

417 of 835
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Alicia Staff

Alicia has successfully improved guest experience, as their "Staff" satisfaction score jumped from 72% last year to an 74% this year.

Alicia Staff Friendliness

Aug '23Jul '24

Argentina

Alicia is still the go-to place for customers, as their Staff Friendliness score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

612 of 839
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Alicia Staff Attentiveness

Aug '23Jul '24

Argentina

Alicia continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 83% to 84% this year.

Satisfaction Score

84%
1pp

Aspect Rank

620 of 841
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Alicia Staff Members

Aug '23Jul '24

Argentina

Alicia remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

416 of 841
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