PURI Brand Profile
Aug '23 — Jul '24
Albania
PURI has a much lower satisfaction score for its Place compared to its other aspects. However, PURI has succeeded in its Pricing aspect, with a 99% satisfaction score.
PURI Satisfaction Trend
Feb '24 — Jul '24
Albania
PURI's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
PURI Food and Drinks
PURI is struggling to meet customer expectations. Use Realytics to know why
PURI Portion Size
Aug '23 — Jul '24
Albania
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PURI Food Quality
Aug '23 — Jul '24
Albania
PURI is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food Quality dropping from 79% last year to 72% this year.
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PURI Dishes
Aug '23 — Jul '24
Albania
PURI is struggling to meet customer expectations, with a 10% decrease in satisfaction in Dishes aspect, falling from 97% last year to 87% this year.
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PURI Place
PURI is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 64% last year to 61% this year.
PURI Atmosphere and Décor
Aug '23 — Jul '24
Albania
PURI remains a consumer favourite, maintaining a consistent 88% satisfaction score in Atmosphere and Décor aspect for both this year and last year.
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PURI Venue Congestion
Aug '23 — Jul '24
Albania
PURI is still the go-to place for customers, as their Venue Congestion score remains high at 29%, consistent with last year's score.
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PURI Dining Area
Aug '23 — Jul '24
Albania
PURI remains a consumer favourite, maintaining a consistent 38% satisfaction score in Dining Area aspect for both this year and last year.
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PURI Pricing
Use Realytics to know more about PURI
Satisfaction Score
Aspect Rank
PURI Service
PURI is facing challenges in evolving its Service aspect, with a 1% decrease in customer satisfaction, dropping from 83% last year to 82% this year.
PURI Billing and Payment
Aug '23 — Jul '24
Albania
PURI is still the go-to place for customers, as their Billing and Payment score remains high at 80%, consistent with last year's score.
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PURI Opening Hours
Aug '23 — Jul '24
Albania
PURI remains a consumer favourite, maintaining a consistent 50% satisfaction score in Opening Hours aspect for both this year and last year.
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PURI Waiting Time
Aug '23 — Jul '24
Albania
PURI is still the go-to place for customers, as their Waiting Time score remains high at 47%, consistent with last year's score.
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PURI Order Processing
Aug '23 — Jul '24
Albania
PURI remains a consumer favourite, maintaining a consistent 83% satisfaction score in Order Processing aspect for both this year and last year.
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PURI Staff
PURI is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Staff aspect satisfaction score, dropping from 98% to 87% this year.
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PURI Staff Friendliness
Aug '23 — Jul '24
Albania
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PURI Staff Attentiveness
Aug '23 — Jul '24
Albania
PURI is losing some of its appeal, with a concerning 50% decrease in satisfaction for Staff Attentiveness dropping from 100% last year to 50% this year.
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PURI Staff Members
Aug '23 — Jul '24
Albania
PURI is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Members aspect, falling from 91% last year to 86% this year.
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