PURI Brand Profile
Jul '23 — Jun '24
Albania
PURI has a much lower satisfaction score for its Place compared to its other aspects. However, PURI has succeeded in its Pricing aspect, with a 98% satisfaction score.
PURI Satisfaction Trend
Jan '24 — Jun '24
Albania
PURI's brand satisfaction has increased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
PURI Food and Drinks
PURI is struggling to meet customer expectations. Use Realytics to know why
PURI Portion Size
Jul '23 — Jun '24
Albania
Satisfaction Score
Aspect Rank
PURI Food Quality
Jul '23 — Jun '24
Albania
PURI has shown an increase in Food Quality, with a jump from 74% last year to an impressive 79% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
PURI Dishes
Jul '23 — Jun '24
Albania
PURI is losing some of its appeal, with a concerning 12% decrease in satisfaction for Dishes dropping from 97% last year to 85% this year.
Satisfaction Score
Aspect Rank
PURI Place
PURI continues to evolve, with a 14% increase in customer satisfaction of Place, climbing from 54% last year to 68% this year.
Satisfaction Score
Aspect Rank
PURI Pricing
PURI is struggling to meet customer expectations. Use Realytics to know why
PURI Price
Jul '23 — Jun '24
Albania
Satisfaction Score
Aspect Rank
PURI Service
PURI remains a consumer favourite, maintaining a consistent 85% satisfaction score in Service aspect for both this year and last year.
PURI Waiting Time
Jul '23 — Jun '24
Albania
PURI is still the go-to place for customers, as their Waiting Time score remains high at 58%, consistent with last year's score.
Satisfaction Score
Aspect Rank
PURI Staff
PURI is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff aspect, falling from 97% last year to 87% this year.
PURI Staff Friendliness
Jul '23 — Jun '24
Albania
Satisfaction Score
Aspect Rank
PURI Staff Members
Jul '23 — Jun '24
Albania
PURI has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 84% last year to an 89% this year.
Satisfaction Score
Aspect Rank
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