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Reporting period: Aug '23Jul '24

Saddle Cafe - Abu Dhabi Overview

<10 Places
Cafe

Brand Satisfaction

94%
3pp

Country Rank

United Arab Emirates
55 of 132

Category Rank

Cafe
6 of 15

Rating Score

4.7

Sales Power

Sales Index

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Saddle Cafe - Abu Dhabi Brand Profile

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi has a much lower satisfaction score for its Pricing compared to its other aspects. However, Saddle Cafe - Abu Dhabi has succeeded in its Food and Drinks aspect, with a 96% satisfaction score.

Food and Drinks
96%
1pp
Staff
95%
1pp
Service
94%
Place
92%
11pp
Pricing
28%
11pp
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Saddle Cafe - Abu Dhabi Satisfaction Trend

Feb '24Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi's brand satisfaction has increased compared to previous month and now stands at 97%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Saddle Cafe - Abu Dhabi Food and Drinks

Saddle Cafe - Abu Dhabi is one of the most promising brand to delight customers. Use Realytics to know more

Saddle Cafe - Abu Dhabi Portion Size

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

5 of 14
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Saddle Cafe - Abu Dhabi Food Quality

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is losing some of its appeal, with a concerning 21% decrease in satisfaction for Food Quality dropping from 71% last year to 50% this year.

Satisfaction Score

50%
21pp

Aspect Rank

13 of 15
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Saddle Cafe - Abu Dhabi Menu Selection

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi remains a consumer favourite, maintaining a consistent 88% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

12 of 15
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Satisfaction Score

Aspect Rank

2 of 15
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Saddle Cafe - Abu Dhabi Drinks

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

4 of 15
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Saddle Cafe - Abu Dhabi Place

Saddle Cafe - Abu Dhabi is one of the most promising brand to delight customers. Use Realytics to know more

Saddle Cafe - Abu Dhabi Atmosphere and Décor

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

13 of 15
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Saddle Cafe - Abu Dhabi Cleanliness and Hygiene

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

1 of 14
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Saddle Cafe - Abu Dhabi Options for different visitors

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

4 of 14
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Saddle Cafe - Abu Dhabi Comfort

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

13 of 14
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Saddle Cafe - Abu Dhabi Venue Congestion

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

4 of 8
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Saddle Cafe - Abu Dhabi Pricing

Saddle Cafe - Abu Dhabi has shown an increase in Pricing, with a jump from 17% last year to an impressive 28% this year.

Saddle Cafe - Abu Dhabi Price

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi continues to evolve, with a 10% increase in customer satisfaction of Price, climbing from 15% last year to 25% this year.

Satisfaction Score

25%
10pp

Aspect Rank

15 of 15
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Saddle Cafe - Abu Dhabi Promotions

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

6 of 12
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Saddle Cafe - Abu Dhabi Service

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Saddle Cafe - Abu Dhabi Opening Hours

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

4 of 7
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Saddle Cafe - Abu Dhabi Dining Options

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

3 of 15
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Saddle Cafe - Abu Dhabi Waiting Time

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is struggling to meet customer expectations, with a 31% decrease in satisfaction in Waiting Time aspect, falling from 77% last year to 46% this year.

Satisfaction Score

46%
31pp

Aspect Rank

10 of 14
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Saddle Cafe - Abu Dhabi Order Processing

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 63% last year to 57% this year.

Satisfaction Score

57%
6pp

Aspect Rank

7 of 15
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Saddle Cafe - Abu Dhabi Staff

Saddle Cafe - Abu Dhabi is one of the most promising brand to delight customers. Use Realytics to know more

Saddle Cafe - Abu Dhabi Staff Competence

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is still the go-to place for customers, as their Staff Competence score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

13 of 14
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Saddle Cafe - Abu Dhabi Staff Friendliness

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

6 of 15
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Saddle Cafe - Abu Dhabi Staff Attentiveness

Aug '23Jul '24

United Arab Emirates

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Satisfaction Score

Aspect Rank

4 of 13
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Saddle Cafe - Abu Dhabi Staff Members

Aug '23Jul '24

United Arab Emirates

Saddle Cafe - Abu Dhabi is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

6 of 15
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