McDonald's Brand Profile
Aug '23 — Jul '24
Andorra
McDonald's has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, McDonald's has succeeded in its Place aspect, with a 69% satisfaction score.
McDonald's Satisfaction Trend
Feb '24 — Jul '24
Andorra
McDonald's's brand satisfaction has decreased compared to previous month and now stands at 51%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
McDonald's Food and Drinks
McDonald's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 62% last year to 61% this year.
Satisfaction Score
Aspect Rank
McDonald's Food Quality
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 33% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
McDonald's Menu Selection
Aug '23 — Jul '24
Andorra
McDonald's is still the go-to place for customers, as their Menu Selection score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
McDonald's Dishes
Aug '23 — Jul '24
Andorra
McDonald's is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 66% last year to 61% this year.
Satisfaction Score
Aspect Rank
McDonald's Drinks
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 40% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
McDonald's Place
McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 77% last year to 69% this year.
McDonald's Atmosphere and Décor
Aug '23 — Jul '24
Andorra
McDonald's is still the go-to place for customers, as their Atmosphere and Décor score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
McDonald's Cleanliness and Hygiene
Aug '23 — Jul '24
Andorra
McDonald's is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 3% decrease in customer satisfaction, dropping from 87% last year to 84% this year.
Satisfaction Score
Aspect Rank
McDonald's Restrooms
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 57% satisfaction score in Restrooms aspect for both this year and last year.
Satisfaction Score
Aspect Rank
McDonald's Options for different visitors
Aug '23 — Jul '24
Andorra
Satisfaction Score
Aspect Rank
McDonald's Child-Friendly Conditions
Aug '23 — Jul '24
Andorra
Satisfaction Score
Aspect Rank
McDonald's Comfort
Aug '23 — Jul '24
Andorra
McDonald's is still the go-to place for customers, as their Comfort score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
McDonald's Dining Area
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 60% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
McDonald's Work and study friendly
Aug '23 — Jul '24
Andorra
Satisfaction Score
Aspect Rank
McDonald's Service
McDonald's is still the go-to place for customers, as their Service score remains high at 66%, consistent with last year's score.
Satisfaction Score
Aspect Rank
McDonald's Dining Options
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 80% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
McDonald's Waiting Time
Aug '23 — Jul '24
Andorra
McDonald's is facing challenges in maintaining its customer experience, with a noticeable 28% decrease in their Waiting Time aspect satisfaction score, dropping from 84% to 56% this year.
Satisfaction Score
Aspect Rank
McDonald's Order Processing
Aug '23 — Jul '24
Andorra
McDonald's is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
McDonald's Staff
McDonald's is losing some of its appeal, with a concerning 12% decrease in satisfaction for Staff dropping from 78% last year to 66% this year.
McDonald's Staff Competence
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Competence aspect for both this year and last year.
Satisfaction Score
Aspect Rank
McDonald's Staff Friendliness
Aug '23 — Jul '24
Andorra
McDonald's is struggling to meet customer expectations, with a 21% decrease in satisfaction in Staff Friendliness aspect, falling from 89% last year to 68% this year.
Satisfaction Score
Aspect Rank
McDonald's Staff Attentiveness
Aug '23 — Jul '24
Andorra
McDonald's is still the go-to place for customers, as their Staff Attentiveness score remains high at 75%, consistent with last year's score.
Satisfaction Score
Aspect Rank
McDonald's Staff Members
Aug '23 — Jul '24
Andorra
McDonald's remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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