McDonald's Brand Profile
Jul '23 — Jun '24
Andorra
McDonald's has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, McDonald's has succeeded in its Place aspect, with a 79% satisfaction score.
McDonald's Satisfaction Trend
Jan '24 — Jun '24
Andorra
McDonald's's brand satisfaction has increased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
McDonald's Food and Drinks
McDonald's has shown an increase in Food and Drinks, with a jump from 58% last year to an impressive 64% this year.
McDonald's Dishes
Jul '23 — Jun '24
Andorra
McDonald's continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 60% last year to 62% this year.
Satisfaction Score
Aspect Rank
McDonald's Place
McDonald's has successfully improved guest experience, as their "Place" satisfaction score jumped from 78% last year to an 79% this year.
McDonald's Cleanliness and Hygiene
Jul '23 — Jun '24
Andorra
McDonald's continues to improve, with a notable increase in customer satisfaction for their Cleanliness and Hygiene aspect, rising from 87% to 88% this year.
Satisfaction Score
Aspect Rank
McDonald's Service
McDonald's has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Service rising from 61% to 70% this year.
McDonald's Staff
McDonald's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff dropping from 78% last year to 73% this year.
McDonald's Staff Friendliness
Jul '23 — Jun '24
Andorra
McDonald's is struggling to meet customer expectations, with a 20% decrease in satisfaction in Staff Friendliness aspect, falling from 87% last year to 67% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
